Stephano provided excellent directions to find the accommodation upon arrival. As well as met us up front to explain the key system in person. The multiple keys needed to enter the building provided an extraordinary sense of safety while traveling. The room was clean, had a beautiful view of lake como and completed with complimentary bottle of Prosecco and such necessities like towels, shampoo, etc. Stephano was amazing providing recommendations for travel, food and such around the town. He also was easily contactable for all our needs via WhatsApp chat. The location is ideal walking distance to ferry, train, shopping and dining. The funicular is just minutes away too.This wonderful stay made our trip less stressful and more enjoyable!