In Santa Fe, Hotel Grand Park offers a tranquil oasis with a swim-up bar and indoor pool. Unwind in the sauna or Turkish bath/hammam, and indulge in aromatherapy or Thai massages at the on-site spa. With La Terraza serving Latin American cuisine and free high-speed WiFi, guests have praised the helpful staff.
Carrera 5 No 23-34, Bogotá, Distrito Capital, 110311
What's nearby
National Library of Colombia - 1 min walk - 0.2 km
Avenida El Dorado - 2 min walk - 0.2 km
Torre Colpatria - 3 min walk - 0.3 km
University of the Andes - 8 min walk - 0.7 km
Plaza de Bolívar - 19 min walk - 1.7 km
Getting around
El Dorado Intl. Airport (BOG) - 27 min drive
Estación Usaquén Station - 29 min drive
Estación La Caro Station - 32 min drive
La Sabana de Bogotá Station - 28 min walk
Restaurants
Restaurante El Envigadeño - 1 min walk
Oma U. Tadeo Gimnasio - 4 min walk
Asados Barichala - 2 min walk
Hotel Santa Monica - 4 min walk
Pipers - 2 min walk
About this property
Hotel Grand Park
At Hotel Grand Park, you'll be just a 5-minute drive from Monserrate and Plaza de Bolívar. Guests can indulge in Thai massages, aromatherapy, or hydrotherapy, and La Terraza serves Latin American cuisine. An indoor pool, a bar/lounge, and a health club are other highlights.
At a glance
DONE
Hotel size
152 rooms
Arranged over 10 floors
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Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Parents must have child's birth certificate and photo ID*
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Pets
Pets allowed*
Restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
Restaurant
Bar/lounge
Swim-up bar
Private dining
Private picnics
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's pool
Changing table
Working away
7 meeting rooms
Conference center (2153 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Communal living room
Health club
An indoor pool
Spa services
Sauna
Massage/treatment rooms
Steam room
Lockers available
Banquet hall
Reception hall
Accessibility
Smooth flooring in room
Room amenities
Be entertained
42-inch LED TV
Cable TV channels
Home comfort
Portable fan
Minibar
Iron/ironing board
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Free local calls
Electrical adapters/chargers
Food and drink
Chef
Champagne service
Meal delivery service
Highchair
More
Daily housekeeping
In-room safe (laptop compatible)
Access via exterior corridors
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Thai massages, facials, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
La Terraza - This restaurant specializes in Latin American cuisine.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
Optional extras
Buffet breakfast is offered for an extra charge of approximately COP 30000 per person
Renovations and closures
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
Dining venue(s)
Indoor pool
Children & extra beds
Rollaway beds are available for COP 87500.00 per night
If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
Pets are allowed for an extra charge of COP 53550 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hotel Grand Park Bogotá
Hotel Grand Park Bogota
Hotel Grand Park Bogotá
Grand Park Bogotá
Hotel Hotel Grand Park Bogotá
Bogotá Hotel Grand Park Hotel
Grand Park
Hotel Hotel Grand Park
Hotel Grand Park Hotel
Hotel Grand Park Bogotá
Hotel Grand Park Hotel Bogotá
Frequently asked questions
Does Hotel Grand Park offer free cancellation for a full refund?
Yes, Hotel Grand Park does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Grand Park?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hotel Grand Park?
Yes, pets are welcome. There's a charge of COP 53550 per pet, per night. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Hotel Grand Park?
Sorry, there's no onsite parking at Hotel Grand Park.
What are the check-in and check-out times at Hotel Grand Park?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Hotel Grand Park and nearby?
Hotel Grand Park has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Hotel Grand Park?
Yes, La Terraza offers Latin American cuisine.
What's the area around Hotel Grand Park like?
Hotel Grand Park is in Santa Fe, a short 18-minute walk from Plaza de Bolívar and 11 minutes' walk from Gold Museum.
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Reviews
Hotel Grand Park Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.6
Location
8.6
Staff & service
8.2
Property conditions & facilities
Guest review summary
What guests liked
The pool area is relaxing, clean, and great for families, with some reviewers describing it as spectacular and heated. (14 reviews)
Breakfast was delicious and varied with many options available. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Breakfast
Location
Ambience
Lobby
Restaurant
Balcony
Bed
Bar
Reviews
Verified
8/10 Very good
Sep 14, 2025
Clean rooms and friendly staff. Good place to stay for the price.
Roberto
Roberto, 1-night trip
Verified
6/10 Good
Jan 19, 2026
Breakfast is more for Columbian taste. Room was clean and large. No view. Many people in the hotel.
Olaf
Olaf, 3-night trip
Verified
10/10 Exceptional
Jun 8, 2025
Great stay, comfortable room and friendly service
Jordi
Jordi, 8-night trip
Verified
8/10 Very good
Nov 29, 2025
Room was a bit noisy as you could hear everything from the corridor.
Good location for a 2 day stay though
Veselina
Veselina, 2-night trip
Verified
10/10 Exceptional
Mar 2, 2025
Lots of dining options
Super clean
Francisco
Francisco, 4-night trip
Verified
6/10 Good
Dec 11, 2025
Breakfast was freshly made, several main attractions are within range, service was good but better could be done with the facilities… there was a constant from the toilet, the windows are sealed shut with no AC and it would have been nice to have a fridge, microwave oven, coffee maker or iron in the room especially since we paid for deluxe room. The positives include good service and friendly/helpful staff
Andrew
Andrew, 3-night trip
Verified
10/10 Exceptional
Jan 4, 2025
Friendly Staff. Great breakfast.
Sedigheh
Sedigheh, 5-night trip
Verified
10/10 Exceptional
Jul 29, 2025
Just great !!!
I liked everything I felt safe they gave me good service pleasant hotel I can't say anything bad because I enjoyed everything very much
Sandra
Sandra, 5-night trip
Verified
6/10 Good
Nov 3, 2025
The location I was told by multiple taxi and uber drivers during my stay, was a very unsafe part of town to be in. I could also hear every persons phone conversation from every room on the same floor as i stayed on. Friendly staff, very accomodating, the noise was the only concern durijg my stay, safety outside the hotel is beyond their control.
Daniel
Daniel, 7-night trip
Verified
6/10 Good
Feb 5, 2025
It was nice but not a lot of food options
Mariuth Daniela Arboleda
Mariuth Daniela Arboleda, 11-night trip
Verified
10/10 Exceptional
Mar 6, 2025
Very reasonable price. Nice large clean room. Good breakfast. Walking distance to many places. Friendly staff.
Scott
Scott, 1-night trip
Verified
10/10 Exceptional
Sep 26, 2024
I have a very good experience with this hotel. The staff is very kind and helpful, I would like to highlight Kevin, he helped a lot with an injury. I can only recommend this hotel.
Albert
Albert, 1-night trip
Verified
8/10 Very good
Nov 11, 2024
The staff was all very kind and helpful ..That helped make my stay awesome. Thanks
michael
michael, 4-night trip
Verified
8/10 Very good
Sep 16, 2024
Overall everything was fine, very helpful and nice staff.
Craig
Craig, 10-night trip
Verified
10/10 Exceptional
Nov 26, 2025
The service here was above and beyond than expected, very courteous and genuine. I was on a visit with my girlfriend for about a week. The staff there are phenomenal and patient with all the questions i had and resolved anything i needed, Eliot, David, Sophie, and Nickoli were some of the stand out service i could remember they were especially helpful throughout my stay. The rooms were very clean and spacious in my room jacuzzi was a nice touch and decorated by the romantic package was really great, if you want to make a special surprise. They cleaned daily refreshed towels asked if we needed any extra very accommodating. Very worth the stay we didn't go to the sauna but the jacuzzi in the room was great clean, the pool area is not to be missed we went around 8 pm had poolside drinks the pool was warm. Everything was great nice area downtown art district feels. Thanks Hotel Grand Park! Most definitely recommend and will be back as well.
Kevin
Kevin, 6-night trip
Verified
6/10 Good
Mar 30, 2025
It was ok. Bed was comfortable. Nothing outstanding. Pool had a lot of.kids and smelled strongly of chlorine.
Christine
Christine, 1-night trip
Verified
10/10 Exceptional
Mar 2, 2025
The property is nice and well maintained. Everyone was very nice and helpful. We switched rooms to a very spacious room. One minor thing to change are the towels and the bathroom needs a hook to hang your robe or anything else that you want. The shower are is slippery and the water doesn't drain fast enough. Overall, it is a nice hotel. I recommend it.
Olga
Olga, 10-night trip
Verified
8/10 Very good
Jun 12, 2025
Everyone was nice and friendly. Someone on staff knew english on every shift. The pool was great as well was the frinks and food. Room was great besides the noise from constant traffic at all hours of the night. I think if i had a room not overlooking the street it would have been fine but the first night was kinda restless due to the noise. No fridge or microwave. I ended up getting a fridge by asking the front desk for one because i needed it. I would stay again as long as i had a different room.
Matthew
Matthew, 6-night trip
Verified
10/10 Exceptional
Jun 4, 2024
My husband and I recently stayed at Hotel Grand Park for 5 nights as we were attending a wedding in Bogota. We were impressed with the size & cleanliness of the room and as an added bonus, we had a great view of the Monserrate from our window! The pool area was one of the cleanest that we have come across and the service from the bartenders was great. The area is quiet, despite being downtown and well located as we were able to walk to most attractions, restaurants, etc. We want to give a special shoutout to Diego at the front desk as he was so accommodating and absolutely lovely to interact with. We would definitely stay again if we return to Bogota in the future! Thank you for a great stay :)
Amanda
Amanda, 5-night trip
Verified
8/10 Very good
Nov 9, 2024
It was good as usual. Wi fi at room 312 was bad. Breakfast in this trip was not as good as back in august but I have to say that girls that run breakfast are on top of everything and deserve to be recognize. The pool is great. Staff is friendly and the location of this property is very special. BTW I been visiting this property way before it changed the name to grand park and I plan to keep staying at it when visiting bogota.
Geraldo
Geraldo, 3-night trip
Verified
8/10 Very good
Mar 17, 2025
The hotel does not have AC. The windows are open to keep the room cool however, you can hear every car, dog or person going by. The pool looks nice and is heated. It can get very loud which is expected. Breakfast was good. Hotel staff advised against walking due to "lonely" streets. There are pockets of streets that look dangerous with drugs and prostitution. We ended up using Uber to get everywhere even if it was just a few minutes walk away. It's quite close to everything, grocery store, coffee, hot chocolate and cheese, Botero, Gold Museum, Fruit Market, and Monserrate.
Heidi
Heidi, 2-night trip
Verified
6/10 Good
Jul 25, 2024
It was difficult to sleep through the night because there was noise from the street coming in through the windows. When i showered, I found 10 tiny flies and when i mentioned it to the staff upon checking out that day the only response was "oh okay."
The location is walkable to museums and city "center" (in Candelaria at least) and they keep the front door staffed to monitor entry.
The pool is very kid/family oriented so if you're looking to relax in or near it, the likelihood is low unless it's early in the morning.
Erin
Erin, 2-night trip
Verified
6/10 Good
Feb 21, 2025
Honestly, the location was central, so it was easy to get around, but the bed was super hard. The pillow wasn’t any better. I was on the fifth floor right next to the canopy so when it rained, it was extremely noisy and you couldn’t sleep it was it extremely cold outside, but I was surprised that there was no climate control inside the room. Overall, it wasn’t that expensive so I guess I shouldn’t complain too much. Lastly, when I checked in, there were no towels in the room so I had to request for towels twice.
George
George, 2-night trip
Verified
4/10 Fair
Feb 9, 2025
You get what you pay for (if you are lucky)
I was booked into a Deluxe room. If that was deluxe I dread to think how bad standard was.
It got off to a bad start when Hotels.com said I could check in early. There was no reference to this in the confirmation so I emailed the hotel. They said I could check-in at 11. Excellent. Changed my plans and turned up to be told, “No come back at 3”. After complaining in bad Spanish (no English at reception) I got a room at 1.
The room was tiny and just about accommodated a king size bed. The furnishings were cheap and falling apart. I struggled to find a power point. It was cold and there was no temperature control. The blinds wouldn’t shut properly. The traffic noise was really loud. I couldn’t work out how to turn off the strip light in the room and the reception were no help (I ended up taking the keycard out).
Breakfast was pretty poor too.
Not impressed
Kenny
Kenny, 1-night trip
Verified
6/10 Good
Feb 16, 2025
It’s like a mix between a fancy hotel and a motel. The staff is nice & the common areas are pretty but they paid little attention to the actual rooms.
The “deluxe” room is definitely not the advertised size. It’s a standard room that they crammed a king size bed in, there’s not even room for side tables. The room has no bath mat towels, no lotion, not even a glass for drinking water. Queen sized pillows on a king size bed.
The noise from the street can be overwhelming if you’re trying to rest. The pool area gets very crowded and noisy as they do day passes.
They did not honor the “free early check-in” listed on Expedia and then because so many people were checking in at 3pm it took a while. I asked how to book a massage and the receptionist told me go to the bar and the people at the bar told me go to reception so I gave up.
The plus side is that the breakfast has a pretty decent variety and everything was tasty. Nice sauna but gets crowded. Overall okay but definitely not impressed. They could make small tweaks to make it much better because the design of the hotel is pretty nice.