Overall our stay was disappointing.
pleasant reception staff on check in though
Our part of the hotel was notably dated, this was mainly evident in the room and old glazed windows had a lot of condensation on them with mould all along the curtains on both windows was very off putting for us. The room was pretty cold and drafty with the bathroom floor extremely cold. Room furnishings were dark and dated.
We did have a comfortable sleep in a spacious, comfortable bed.
We had a meal on our 1st night stay, this was a table of 8 and we had great food however the service was absolutely terrible, we had a long wait to then be presented with 80% of the mains and then the server went to another table to give a birthday cake, we then waited to get their attention as we had ordered starters which had not been served and now we were sat with 80% of the main meals so i personally found this very frustrating as it is not a cheap experience, the quality of the food was very good however or i would have refused to pay for the meal, i am genuinely not someone to complain and find it very uncomfortable but following the meal and discussion with others I'm left very unsatisfied. Overall we spent a large amount on a 2 night stay and a large meal which we invited some other guests to attend.
I will not be looking to return and actually feel quite disappointed with the overall experience after looking forward to a pre Christmas family experience but it just did not come close to expectation.