a&o Hamburg City

Hotelli sijaitsee hieman syrjäisen tuntuisella alueella, jossa en olisi halunnut yksin kävellä illalla. Päiväsaikaan ok. Etuovella oli iso joukko nuoria mennessä, mutta oma huone oli rauhallinen ja siisti. Sopii hyvin yhden-kahden yön yöpymiseen kaveruksille, mutta romanttiselle matkalle en ehkä lähtisi. Ulkoa kuuluu hieman auton ääniä. Kävelymatkan päässä keskustasta. Kokonaisuudessaan positiivinen kokemus.

Asiakaspalvelu oli suorastaan törkeää. Henkilökunnalla (osalla heistä) ei ollut minkäänlaista kunnioitusta maksavaa asiakasta kohtaan. Itse hotelli ihan ok.

Went for a weekend to Hamburg with my girlfriend. Booked a double room which was in great conditions. The hostel actually looks more like a hotel! Pretty well located too.

Great location, very clean and friendly staff. Had a few disturbed nights sleep due to inconsiderate/drunk guests slamming fire doors and being loud during the night, but this wasn’t the fault of the hotel.

Hostel was great value for money! Only letdown was the mattress which was too hard

The building was under some construction when we stayed, so we missed out on some of the amenities that would normally be present. We stayed in a private room and found it to have everything we needed, especially for the price. My biggest complaint would be the mattresses- which we didn't love. The staff were helpful, though there was normally only one person at the front desk so you sometimes had to wait a while to speak to them. The location was farther away from the main area of St. George than I anticipated; if we ever went back I would look into staying at the Hauptbahnhof location instead. The location is also between two busy streets, so you will definitely have traffic noise as well.

We ordered through hotels.com and the price we got was different from the price from A&O. A&O was more expensive. And they didn't recognize our booking number - just our past name. It wasn't very nice to should argue about this at arrival.

Very large, and could have been impersonal but it was pretty friendly. Very well run. Would have liked more secure nike parking but then our bikes weren't stolen so it was clearly secure enough! Didn't stop me worrying though

Area and connections from Berliner tor are great. Hostel family room was good size, a little chilly, clean, anymore than a night in the foam mattresses gets uncomfy. Bit noisy but nothing drastic.

I couldn't find any mention of needing to take your own bedding or having to renting it. For the size of the hostel they couldn't manage the amount of people at bar (max i seen was 2 for about 100 people in the bar).