We had a very pleasant two-night stay at Basqal Resort. The staff were exceptionally hospitable, friendly, and always willing to help, making us feel welcome throughout our visit.
The hotel’s spa is excellent, with high-quality facilities and professional, attentive staff. The gym and swimming pool are also fantastic, offering stunning views that make the experience even more enjoyable.
Breakfast exceeded our expectations. The selection was incredibly generous, with a wide variety of options, and everything we tried was genuinely delicious.
The only improvement I would suggest is regarding the smoking policy in the game room. The room had a strong smell of cigarette smoke, and it was noticeable even in the lobby. In line with local legislation, smoking should not be permitted in enclosed public spaces. While I understand that some restaurants in Azerbaijan may still allow indoor smoking, it was disappointing to see this in a luxury five-star hotel. A smoke-free indoor environment would better reflect the high standards that the resort aims to provide.
Overall, we had a wonderful stay and would gladly recommend Basqal Resort for its outstanding service, excellent facilities, and relaxing atmosphere.
