When you stay at Retaj Alhayat, you'll be within a 10-minute drive of Great Mosque of Makkah and Kaaba. Guests will have free perks like WiFi, valet parking, and self parking. Also, this hotel is within a short drive of The Clock Towers.
When you stay at Retaj Alhayat, you'll be within a 10-minute drive of Great Mosque of Makkah and Kaaba. Guests will have free perks like WiFi, valet parking, and self parking. Also, this hotel is within a short drive of The Clock Towers.
At a glance
DONE
Hotel size
370 rooms
DONE
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 12:30 PM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A valid permit to perform Hajj must be presented at the airport and check-in at the property from May 1-June 10, 2026.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Couples wishing to share a room must provide proof of marriage
Airport shuttle service is offered for an extra charge of AED 198 per vehicle. Maximum occupancy 4
Children & extra beds
Airport shuttle service for children between the ages of 1 and 10 costs AED 100
Policies
This property accepts credit cards and cash.
Credit cards accepted: Visa
Property Registration Number 10002213
Also known as
Retaj Alhayat Hotel
Retaj Alhayat Makkah
Retaj Alhayat Hotel Makkah
Frequently asked questions
Are pets allowed at Retaj Alhayat?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Retaj Alhayat?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Retaj Alhayat?
Yes, a shuttle from the hotel to the airport is available. The charge is AED 198 per vehicle.
What are the check-in and check-out times at Retaj Alhayat?
Check-in start time: 4:00 PM; Check-in end time: 7:00 AM. Check-out time is 12:30 PM.
Are there restaurants at or near Retaj Alhayat?
Yes, there's an onsite restaurant.
What's the area around Retaj Alhayat like?
Retaj Alhayat puts you in Al Khansa, in the heart of Makkah. Popular attractions include Great Mosque of Makkah, which is 3 minutes away by car.
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Reviews
Retaj Alhayat Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0
Cleanliness
7.6
Amenities
7.2
Staff & service
7.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 17, 2026
Yes everything was excellent
farogh
farogh, 3-night trip
Verified
10/10 Exceptional
Dec 25, 2025
It was excellent...!
MAMADOU BOYE
MAMADOU BOYE, 11-night trip
Verified
6/10 Good
Nov 16, 2025
Not bad I rate it as two star hotel water kettle available refrigerator, refrigerator, hand towels the bed wire clean. The air condition was very good.
ALI
ALI, 7-night trip
Verified
2/10 Poor
Dec 14, 2025
No Clean
Shahbaz
Shahbaz, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2025
It was wonderful, the only thing missing is no microwave in the room, I Will came back Insha Allah
Abdoulaye
Abdoulaye, 6-night trip
Verified
6/10 Good
Jan 7, 2025
The property itself nice for the price but bit far
Momota
Momota, 1-night trip
Verified
10/10 Exceptional
Aug 9, 2025
Well I would love to share my experience and I know it will be a weird one . What happened is when I went there I found out that the hotel is closed and under construction so I was so disappointed , then I was able to get hold off the manager and he apologized for me and transferred me to a different hotel the other hotel name was alosol almasiah الاصول الماسيه a very nice hotel and so close to the haram .not sure whose mistake was ? Expedia or the hotel .so the 5 starts rating is not for Retaj Alhayat it is for the other one and the manager
Khaled Mohamedwagdy
Khaled Mohamedwagdy, 5-night trip
Verified
6/10 Good
Sep 20, 2025
The hotel we booked was not the one we ended up in, it is a sister hotel of the one we booked, my group and I were told just as we landed in the airport that the hotel we booked (Retaj Al Hayat) had closed down for unforeseen circumstances (I don't believe this).I didn't realise this till we arrived at the premises and realised the hotel was shut! Luckily there was a random guy around the area who told us to call a number, I didn't have any mobile data so when I eventually did i had recieved messages on Expedia from the hotel managersaying that we needed to go to their other hotel which was in another loaction, this was not great after a long flight!
The staff were good and helped when they could, English was not their first language and this is something they need to work on, overall we managed to communicate through Google translate etc
The hotel is located on a huge hill which I would not recommend for any elderly or children, they do have a buggy service/ golf cart which is available 24/7 to take you down the hill and up the hill when required, you have to call them on a mobile phone for the to send it down, the traffic at the drop of point is horrendous and usually you end up stuck their for 10-15 minutes etc. It says the walk from the hotel is 10-15 minutes to the mosque ..this is not true it is at least 25 minutes before you enter the Haram at least on the outskirts .. I would use Uber to order taxis as they all charge you double and Uber worked great for us.
Iqbal
Iqbal, 7-night trip
Verified
10/10 Exceptional
Apr 19, 2026
Gayet temiz ve güzel di odalar
Yardımcılar kibar ve Güleryüz lü idi
METİN
METİN, 6-night trip
Verified
10/10 Exceptional
Feb 2, 2026
Todo perfecto . Trato excelente 👌
jalal
jalal, 6-night trip
Verified
2/10 Poor
Jan 2, 2026
Alles was kapot wc ging lekken en stinken
Sadhana
Sadhana, 6-night trip
Verified
2/10 Poor
Aug 22, 2025
Die Unterkunft war geschlossen. Ich wurde abgezogen. Ich möchte sofort mein Geld zurück haben