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BT Homes - Tankah Bay

5.0 star property
Luxury apartment with kitchen, near Soliman Bay

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Casa Xilá By BT Homes offers a tranquil retreat with an outdoor pool, perfect for unwinding after a Thai massage. Connect to in-room WiFi and take advantage of car rentals on site, making it easy to explore the surroundings.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Spa

Main amenities (6)

  • Daily housekeeping
  • On the beach
  • Outdoor pool
  • Spa services
  • Airport shuttle
  • Car rentals on site

Feel at home (6)

  • Free cribs/infant beds
  • 2 bedrooms
  • Kitchen
  • Private bathroom
  • Separate dining area
  • Premium TV channels

Why we love this property

Beach paradise
Located on a pristine white sand beach, this aparthotel offers the perfect coastal escape. Guests can step from their door directly onto soft sands.
Massage and comfy pillows
Hypo-allergenic bedding with down comforters cradle guests in luxury. Private decks and in-room massages elevate the aparthotel experience.

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Apartment, 2 Bedrooms, Ocean View (306)

Deluxe Apartment, 2 Bedrooms, Ocean View (306) | Beach/ocean view

Deluxe Apartment, 2 Bedrooms, Ocean View (306)

  • Ocean view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed
  • Free WiFi

View all photos for Luxury Apartment, 2 Bedrooms, Ocean View (102)

Luxury Apartment, 2 Bedrooms, Ocean View (102) | Living area | 50-inch Smart TV with digital channels, Netflix, streaming services

Luxury Apartment, 2 Bedrooms, Ocean View (102)

  • Ocean view
  • 1076 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free WiFi

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About the neighborhood

Map
Balam Canché, Tulum, QROO, 77772

What's nearby

  • Soliman Bay - 8 min walk - 0.7 km
  • Cenote Manatí - 4 min drive - 1.8 km
  • Xel-Há Park - 14 min drive - 13.8 km
  • Tulum Mayan Ruins - 15 min drive - 13.0 km
  • Playa Paraiso - 27 min drive - 21.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 71 min drive
  • Cancun Intl. Airport (CUN) - 95 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Cocina Del Pueblo - ‬12 min drive
  • ‪Chula Vista - ‬12 min drive
  • ‪Xula Vista Restaurant - ‬12 min drive
  • ‪World Cafe - ‬9 min drive
  • ‪Coco Cafe - ‬10 min drive

About this property

BT Homes - Tankah Bay

When you stay at this apartment, you'll be just a 5-minute drive from Soliman Bay and Tulum National Park. Guests can take a dip in the outdoor pool and indulge in Thai massages. The property features a kitchen, a pillowtop bed, and a Smart TV.

At a glance

DONE

Property size

    • 1 apartment
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • There is no front desk at this property
    • Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; your host will greet you
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your government-issued photo ID after booking
    • A virtual front desk provides assistance to guests
    • Guests are recommended to download the property's WhatsApp mobile app before check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Check-out instructions

    • The host requires you complete the following before checking out:
    • Gather used towels
    • Remove personal items, remove leftover food and drinks, and take out the trash
    • Turn off the lights and lock the doors
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking includes off-street options
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • On the beach

Pool/Spa

  • Outdoor pool
  • Massages
  • Spa services
  • Thai massages

Internet

  • Free WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Car recommended
  • On site car rental

Family friendly

  • Free crib/infant bed

Kitchen

  • Stovetop
  • Microwave
  • Oven
  • Toaster oven
  • Cookware/dishes/utensils
  • Cleaning supplies
  • Freezer
  • Paper towels
  • Coffee/tea maker

Dining

  • Dining table

Bedrooms

  • 2 bedrooms
  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Bed sheets provided
  • Pillow top mattress

Bathrooms

  • 2 bathrooms
  • Shower
  • Rainfall showerhead
  • Soap
  • Free toiletries
  • Towels provided
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Shampoo

Living spaces

  • Dining room

Entertainment

  • 50-inch Smart TV with premium channels
  • Netflix
  • Streaming services

Outdoor areas

  • Deck or patio
  • Yard

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • Smooth flooring in room
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Safe
  • Chef
  • Local maps
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • In-room massages
  • Virtual front desk
  • Local meal delivery service
  • Restaurant dining guide

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Individually decorated
  • Individually furnished
  • Eco-friendly cleaning products provided
  • Locally-owned & organized tours & activities

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

Fees & policies

Refundable deposits

  • Breakage deposit: MXN 500 per stay

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 1500 per room (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 18 costs MXN 1500 (one-way)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, American Express

Also known as

Casa Xila By BT Homes
Casa Xilá By BT Homes
Mordern Beachfront By Bt Homes
Luxury and Mordern Beachfront Condo by BT Homes Tulum
Luxury and Mordern Beachfront Condo by BT Homes Aparthotel
Luxury and Mordern Beachfront Condo by BT Homes Aparthotel Tulum

Frequently asked questions

Is there a pool at this apartment?

Yes, there's an outdoor pool.

Are pets allowed at this apartment?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at this apartment?

Yes. Onsite parking includes off-street options.

Is airport shuttle service offered by this apartment?

Yes, an airport shuttle is available. The charge is MXN 1500 per room one-way.

What are the check-in and check-out times at this apartment?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at BT Homes - Tankah Bay and nearby?

BT Homes - Tankah Bay has an outdoor pool and spa services.

Does BT Homes - Tankah Bay have a kitchen or kitchenette?

Yes, there is a kitchen which also includes a toaster oven, a coffee maker, and a toaster.

Does BT Homes - Tankah Bay have any outdoor private spaces?

Yes, each apartment features a deck or patio and a yard.

What's the area around BT Homes - Tankah Bay like?

BT Homes - Tankah Bay is a short 7-minute walk from Soliman Bay and 16 minutes' walk from Cenote Manatí.

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Reviews

BT Homes - Tankah Bay Reviews

6.0

Good

7.6

Cleanliness

2.0

Amenities

7.4

Property conditions & facilities

Reviews

Verified

2/10 Poor

BT Homes does not communicate well. They were not timely in responding to sending us to the wrong location. Then when there were issues with the toilets and lack of coffee maker, broken electric kettle, and no hand towels. They just filled the shampoo, conditioner and soap with water to be full. Big hole in the bed room door. They did not respond to questions or concerns with the stay. Do not stay here!!
Matthew, 4-night trip
Verified

4/10 Fair

The shuttle service is NOT included. It costs $150 each way. Rent a car is you still stay here after reading this. But seriously, do NOT stay here. Could not swim in the ocean. Rocky and full of coral. Even with aqua socks. Everything was beautiful but not functional. The showers went from freezing cold to scalding. No hot water in the kitchen. Uncomfortable seating. Coffee maker didn’t work, was replaced with another broken coffee maker twice. The third one worked but they left the broken one. Basics like bowls are not there but there’s a meat grinder. Property is in the middle of nowhere. Staff were unhelpful and made no effort to communicate. Getting dishwasher pods took three days. The pool was very basic. Area around the place was not great. Lots of trash everywhere.
Cher, 7-night trip
Verified

8/10 Very good

Limpia bonita tranquila
Cynthia Dayanne Rodriguez, 3-night trip
Verified

10/10 Exceptional

Pamela, 2-night trip