Great location (could walk into Gion district, plus lots of great restaurants within walking distance).
The whole building and rooms felt very nice, clean, comfortable.
We were a family of three, staying in one of the larger units. My wife and I had the bedroom with a door that closed, and my teenage daughter stayed in the living room and tatami area, with a huge mattress. Worked out very well.
I had read that there was no service (just a virtual one you talked to through a screen), but most days when we passed through the lobby, there was a live staff there who could help with requests.