2/10 Huono
1.3.2026
I was charged for my room before I arrived which was fine but when I arrived I was told I never paid, I showed the front desk that I was charged already he replied with well i don’t know what that is, we have nothing on our end I explained to him what do you mean it literally says Aloft Plano. I asked to speak to manager and got told no there is not one here. He said there is nothing I could do. I paid again for my only night I would be there! Then to make it better I get to my room to find literal stained mattresses without at least covers on them !! I took pictures even! The hallways were loud late into the night and traffic was annoying to listen to all night long. I would not recommend to anyone!

ashley
ashley, 1 yön matka perheen kanssa
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