I gave 1 star to the conditions of the hotel (despite being wonderful) and I'll explain why.
The room we were assigned was splendid when seen from the outside.
It has a sand garden with 2 chairs, a coffee table, a rocking chair and 2 soft puff type armchairs.
We arrived at the entrance consisting of a large sliding door and it practically did not open.
This is because being rooms near the beach, the fixtures fill with sand and block the slide.
They changed rooms trying to clean the fixtures but the problem still existed.
Luckily my husband made an effort, he was able to slide it a little so that he could at least get in.
The room is beautiful in all its components, just 5 stars.
Second problem.
The vater is placed in a small room and this is really good.
The fact is that entering the room there is an unbearable stench of sewage even with the window open and this is because I am sure that the plumbing work done is wrong as far as the siphons are concerned.
I'm sure if we went to other rooms, the problem existed there as well.