Calle 44 entre 5A Avenida y 1A Avenida, Zazil-ha, Playa del Carmen, QROO, 77720
What's nearby
Mamitas Beach - 5 min walk
Quinta Avenida - 7 min walk
Playa del Carmen Main Beach - 8 min walk
Quinta Alegría Shopping Mall - 12 min walk
Playa del Carmen Maritime Terminal - 4 min drive
Getting around
Cancun Intl. Airport (CUN) - 48 min drive
Cozumel Intl. Airport (CZM) - 12.3 miles/19.8 km
Restaurants
Colectivo Mexicano Cervecero - 1 min walk
San Lucho Mezcaleria - 1 min walk
Ojo de Agua - 3 min walk
Quadra Café - 1 min walk
Tropical Tacos - 2 min walk
About this property
Ah Xok Suites
Ah Xok Suites puts you in a great location, within just a 10-minute walk of Mamitas Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and scuba diving and snorkeling are nearby. Also, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are just a 5-minute drive away. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
19 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
What to do
Beach nearby
Cave exploring nearby
Boat tours nearby
Scuba diving nearby
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Facilities
Built in 2021
Mosquito nets
An outdoor pool
Accessibility
Elevator
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Home comfort
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Soundproofed rooms
What to enjoy
In-room massage
Freshen up
Shower only
Towels
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Food and drink
Meal delivery service
Mini-fridge
Microwave
Kitchen
Stovetop
Griddle
Cookware, dishes, and utensils
Blender
More
In-room safe
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 32.57 per accommodation, per night
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Ah Xok Suites Hotel
Ah Xok Suites Playa del Carmen
Ah Xok Suites Hotel Playa del Carmen
Frequently asked questions
Does Ah Xok Suites offer free cancellation for a full refund?
Yes, Ah Xok Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ah Xok Suites?
Yes, there's an outdoor pool.
Are pets allowed at Ah Xok Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ah Xok Suites?
Sorry, there's no onsite parking at Ah Xok Suites.
What are the check-in and check-out times at Ah Xok Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Ah Xok Suites?
No, this hotel doesn't have a casino, but Riviera Gran Casino (2-min drive) is nearby.
What is there to do at Ah Xok Suites and nearby?
Have fun with nearby activities like boat tours and scuba diving. Additional recreation nearby includes spelunking. Ah Xok Suites also has an outdoor pool.
Does Ah Xok Suites have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a blender, a griddle, and cookware.
What's the area around Ah Xok Suites like?
Ah Xok Suites is located near Mamitas Beach in Zazil-ha, a short 7-minute walk from Quinta Avenida and 8 minutes' walk from Playa del Carmen Main Beach.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
9.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 13, 2024
Recommend!
A great hotel in a nice location just off of 5th ave where all the restaurants and shopping is. A nice rooftop area with a pool. The staff was always friendly and available. They do have a secure front door. The room was spacious and had a balcony. There was some noise from the street.
Angie
Angie, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Ruby
Ruby, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Location location location!!! This hotel is located perfectly on 5th ave surrounded by lots of great restaurants and bars.
The hotel was very clean and everyone I encountered at the front desk was extremely nice.
If you’re in Playa this hotel is a great pick!!!
Tiffany
Tiffany, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 13, 2024
It the middle of shod and bars/restaurants. . Enjoyed our stay. Would return
Armidas
Armidas, 1-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Apr 5, 2024
Me encanto! Mil veces regreso!
Norma
Norma, 3-night family trip
Verified Expedia guest review
6/10 Good
Mar 5, 2024
I stayed in a studio at Ah Xok for one month. The concept was spot on. The location was very convenient to 5th Ave North with lots of shops, restaurants and a short walk to the beach,
Staff at the suites/hotel were fantastic. A shoutout to Roberto, Luis and Erica who were always friendly, helpful and knowledgeable.
While the property was very clean and met most of my expectations, I likely wouldn’t stay again unless I was assured that the beds and sofas were upgraded.
The bed in my room was hard as a rock and the sides slanted toward the floor. Horribly uncomfortable.
The sofa/futon was worse. There wasn’t one iota of comfort. I usually resorted to sitting in a kitchen chair
if I wanted to watch TV. Sitting on the sofa was near impossible, which felt like sitting on fabric covered metal slats.
Barbara
Barbara, 28-night trip
Verified Orbitz guest review
10/10 Exceptional
Feb 28, 2024
The staff are amazing!! Louis (Manager), Erica (am shift) and Bob (pm shift) were super friendly and extremely helpful with all of our questions. The safe in our room didn’t work and the staff had it change within an hour. We were given multiple ideas of where to eat every day, specific sites to visit and even days of the week they were less busy. The cleaning staff were so quiet and conscience of all the other guests, they worked so hard to keep the hotel sparkling clean. Our pre-arranged transport to Cancun was causing us issues and Bob made one phone call and spoke to the company on our behalf…resolved in less than 5 minutes. We love this hotel and would recommend to anyone considering a stay in Playa del Carmen.
Adam C
Adam C, 9-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 27, 2024
Great staff, very helpful and friendly
Ali
Ali, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 19, 2024
Holiday playa del carmen
Staff was friendly and courteous. Great location close to the beach.
Judge
Judge, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 17, 2024
Staff were helpful and very nice.
Boards and deck around pool cracked. Need ro be replaced. Couch very uncomfortable to sit on. Needs to be replaced.
Kerry
Kerry, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 25, 2023
This is a beautiful property, especially the rooftoop terrace. The hotel is relatively quiet and is very clean. The front desk staff are amazing! They are incredibly friendly and helpful.
Melissa Lynn
Melissa Lynn, 5-night trip
Verified Expedia guest review
8/10 Very Good
Dec 1, 2023
Close to all the shops and restaurants
Jose Maria
Jose Maria, 9-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 20, 2023
Ah Xok is on 5th Ave. so there is noise. But it is on the quiet end so the noise is generally not a problem after around 11pm. We love the area and the proximity to a quiet, undeveloped beach.
We like everything about the place -- location, staff, room, balcony, rooftop, etc. -- but for one thing. The adjoining room doors are awful. Neighbors might as well be in your room. Normal conversations can easily be heard through the adjoining doors.
We love everything else and would have given 5 stars but for the doors. They should be replaced or, better yet, seal the doorways and get rid of adjoining rooms.
Raymond
Raymond, 7-night romance trip
Verified Expedia guest review
6/10 Good
Sep 14, 2023
Very noise house keeping
Construction early morning
Front desk is kool
Marcus
Verified Travelocity guest review
6/10 Good
Mar 11, 2023
Nice but noisy
Very new construction but super noisy from the inside. I could hear everyone around me and there was a lot of echo from the hallway. Basically people would come in from partying around 2-3 AM, talk loudly in the hallway and slam their doors which just echoed everywhere. Nice on the inside but this was a huge issue. Baby cried next door from 3-5 AM. No rest.
Verified traveler
8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2022
We really enjoyed our balcony and the extra- large shower and the well- equipped kitchen ( a toaster would have been good) and the extra- friendly reception and cleaning people. We will come back again
Raymond
Verified Expedia guest review
8/10 Very Good
Dec 1, 2022
Very clean great rooftop, spacious room, comfortable beds, downside kitchen setup not ideal. Otherwise everything was great
Lisa
Verified Expedia guest review
10/10 Exceptional
Oct 10, 2024
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Miguel Angel
Miguel Angel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Maribel
Maribel, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 26, 2024
El hotel cuenta con una excelente ubicación, a 3 calles de la playa, a lado hay una farmacia, en contra esquina un tienda de autoservicio, sin dejar de mencionar q estás en casi esquina de la 5ta av. aunque es pequeño, es bonito y muy cómodo.
Thalia
Thalia, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 30, 2024
En la lluvia se escuchaba como si hubiera ratones en el techo. Checamos 3 apartamentos y el ruido era igual
Victor
Victor, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Ah Xok suites 🏖️👌
1.- Definitivamente volveré, nos gustó mucho
2.- La habitación es cómoda cumple perfectamente con todo lo que ofrece
3.- Está sobre la 5ta avenida
4.- Tiene los mejores restaurantes cerca
5.- Está a 3 cuadras de la playa 🏖️
6.- El personal siempre muy amable y atento
7.- El rooft garden con alberca es perfecta y muy bonita de día y noche
Israel
Israel, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2024
Juan Rodrigo
Juan Rodrigo, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 20, 2024
Inconveniente.
Lo único, fue que llovió y las toallas se estaban secando en el balcón y se nos mojaron, nosotros estabamos de paseo. En recepción no nos quisieron dar toallas, a pesar de no haber sido responsabilidad de nosotros.