Overall, we had a wonderful experience. The staff were lovely and very accommodating. The property is quite isolated, away from the chaos of Fira and Oia, which is what we wanted.
Fira is approximately a 10-15 minute taxi, which the hotel has shuttles for at specific times, as well, will happily organize private transfers for, charged directly to the room.
The hotel being newer, I’d be concerned with the wear and tear of the property. Suite and public restrooms, certain public spaces, are quite warn. The gym and spa, as well spa facilities, have to potential to be exceptional, however, is not set up as you would expect for a 5 * hotel - products for purchase, cleanliness, bottled water, towels consistently in the gym, gym equipment was rusting and not sanitized.
Make sure you come prepared, as the closest market/pharmacy is within the city. Magma has a high end women’s boutique and a jewelry display but nothing with sundries or essentials. Suggestion of some versatility, men’s items, children’s pieces etc.
The breakfast is nice, has everything you may need-the items are consistent daily.
The restaurant on site is some of the better food we ate while in Santorini. Everything was fresh and with great flavours.
In room dining was good, however, with a higher price point, you would expect it to come with some accompaniments. A glass of water with lemon, bread, Parmesan with pasta etc. - pieces that create added details and add little to no cost for the hotel.
