It started off poorly, when walking in to the lobby we found a lot of people milling about, no front desk staff in sight. Waited 10 minutes before he could be found eating his dinner, it was 5:30pm. Got to the room, the frig was filthy, no soap, no shampoo, no cups, no coffee service for the coffee maker, no facial tissues. Asked for a quiet room, he put us in the front of the hotel facing a very busy interstate. In the morning, no fresh water to fill our water bottle. Beds and pillows were comfortable.