There was no service if anything just angry staff and sarcastic. Disgusting, dirty, horrible place that can care less about hospitality in any form. I mean just being polite would have been nice. From the moment I checked in I was told there was no bathroom, I am an elder Vet and quite disturbed that this was concidered exceptable. Broken floors, no hot water, no service, when requesting for a clean towel told they dont offer them everyday, keep in mind with diabetes and neuropathy cleanliness is important, but so was having a first floor as I can bo longer do stairs without help. I was told this request a head of time now during check in could not be honored, well told no! The pool dirty, closed eyesore, benches bent broken, no where to safely sit outside. Parking lot had car on jacks unsafe and a couple abandoned cars filled with trash and again gross, nothing like advertized. I request my money back Im not sure how to handle this. Also, continental breakfast was another reason I chose this place but they didnt even offer this, they had nothing infact that is advertized. For example clean towels, a fridge that doesn't fall everytime you open it, lights that actually light up the room would have been a great start. Overall this place needs new owners that will hire staff that have the capacity to help customers, that are not rude and sarcastic to the elderly. They did not take trash nor have a trash bin to throw it away if you wanted to. Risky place to stay don't bother.
