4/10 Kohtalainen
25.12.2025
I did not care for my experience at this hotel. My hopes for a memorable Christmas in Chicago were diminished. Unfortunately, the undercurrent of the hotel plays into the racist and elitist vibe in certain areas of Chicago.
Pros-
Location
Lovely housekeeping staff
Friendly front desk attendants
Beautiful Christmas decorations
Cons-
Incorrectly charged at the spa, received no apology (complaint was provided to management).
The Bellman disrespected my daughter
Subpar treatment by the hosts in the restaurant
Final note: Businesses really need to honor and treat ALL customers fairly.
Chandra
Chandra, 2 yön matka
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