Nestled in Dilworth Mountain Estates, Best Western Plus Kelowna Hotel & Suites offers an eco-friendly retreat. Enjoy a free breakfast buffet on the serene garden patio or unwind at The wellness spa with a rejuvenating massage. With WiFi, laundry services and helpful staff nearby you will feel right at home.
Orchard Park Shopping Centre - 10 min walk - 0.9 km
Mission Creek Regional Park - 12 min walk - 1.1 km
Orchard Park Mall - 13 min walk - 1.1 km
Cineplex Cinemas Orchard Plaza - 3 min drive - 1.7 km
Planet Lazer - 5 min drive - 2.3 km
Getting around
Kelowna Intl. Airport (YLW) - 15 min drive
Penticton, BC (YYF-Penticton Regional) - 68 min drive
Restaurants
‪Starbucks - ‬14 min walk
‪Tim Hortons - ‬14 min walk
‪McDonald's - ‬14 min walk
‪The Jammery - ‬8 min walk
‪Cactus Club Cafe - ‬7 min walk
About this property
Best Western Plus Kelowna Hotel & Suites
At Best Western Plus Kelowna Hotel & Suites, you'll be within a 10-minute drive of Orchard Park Mall and Kelowna General Hospital. Guests can go for a swim in the indoor pool, then visit the spa to be pampered with deep-tissue massages. A bar/lounge, a fitness center, and a hot tub are other highlights. Fellow travelers love the helpful staff and breakfast.
At a glance
DONE
Hotel size
176 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in/out available
Minimum check-in age: 19
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Onsite extended parking (CAD 5 per day)
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
DONE
Other information
Designated smoking areas
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast each morning 6:30 AM–9:30 AM
Bar/lounge
Barbecue grills
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Business center
10 meeting rooms
Computer station
Conference center (5910 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 1968
ATM/banking
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Banquet hall
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Grab bar near toilet
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
40-inch LCD TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
What to enjoy
Furnished balcony/patio
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
More
Housekeeping on request
Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.
Dining
97 Street Pub - This pub serves lunch, dinner, and light fare. Open daily.
Fees & policies
Children & extra beds
Rollaway beds are available for CAD 20.0 per night
Pets
Service animals exempt from fees
Pet deposit: CAD 100 per stay
Pets are allowed for an extra charge of CAD 30 per pet, per day
Parking
Extended parking costs CAD 5 per day
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna
Frequently asked questions
Is there a pool at Best Western Plus Kelowna Hotel & Suites?
Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 11:00 PM.
Are pets allowed at Best Western Plus Kelowna Hotel & Suites?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 30 per pet, per day, and there's also a deposit of CAD 100 per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Best Western Plus Kelowna Hotel & Suites?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Kelowna Hotel & Suites?
Check-in start time: 4 PM; Check-in end time: 1 AM. Check-out time is 11 AM. Express check-in and check-out are available.
Is there an onsite casino at Best Western Plus Kelowna Hotel & Suites?
No, this hotel doesn't have a casino, but Lake City Casino (7-min drive) is nearby.
What is there to do at Best Western Plus Kelowna Hotel & Suites and nearby?
Best Western Plus Kelowna Hotel & Suites has a spa, an indoor pool, and a fitness center, as well as a picnic area and a garden.
Does Best Western Plus Kelowna Hotel & Suites have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Best Western Plus Kelowna Hotel & Suites like?
Best Western Plus Kelowna Hotel & Suites is a short 12-minute walk from Orchard Park Mall and 10 minutes' walk from Mission Creek Regional Park. Travelers give top marks for the hotel's prime location.
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Reviews
Best Western Plus Kelowna Hotel & Suites Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
9.0
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
The hotel's breakfast was consistently praised for being superb, good, and having a decent variety of options. (111 reviews)
The pool was described as massive, clean, nice, and great, with many reviewers enjoying the hot tub and poolside amenities. (24 reviews)
The hotel's hot tubs and pool were a hit with guests, offering a relaxing experience for kids and adults alike. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Breakfast
Room
Service staff
Location
Bed
Hot Tub
Balcony
Family friendly
Bathroom
Restaurant
Reviews
Verified
8/10 Very good
Mar 28, 2026
Room was clean, staff were efficient and polite and breakfast was good
Jorek
Jorek, 1-night trip
Verified
8/10 Very good
Mar 29, 2026
The room was dated but very specious. Excellent breakfast, lots of parking, staff was friendly.
Carla
Carla, 2-night trip
Verified
10/10 Exceptional
Jan 30, 2026
Yes clean room courteous staff great amenities
James
James, 1-night trip
Verified
10/10 Exceptional
Mar 23, 2026
The room was spacious and clean, great beds and pillows!! lol
Thank you Ryan for your support! He’s a great manager and helps us with our stay!
Ilene
Ilene, 1-night trip
Verified
10/10 Exceptional
Feb 14, 2026
Staff, pool, hot tub, breakfast and 97 grill food was great.
Melissa was a great welcoming waitress in the grill.
Maria was a super hostess for Breakfast.
Nicholas
Nicholas, 2-night trip
Verified
8/10 Very good
Jan 23, 2026
Having a restaurant/pub on site was nice. Room service was available.
Regina Marie
Regina Marie, 7-night trip
Verified
8/10 Very good
Nov 29, 2025
Very comfortable stay.
tracy
tracy, 2-night trip
Verified
10/10 Exceptional
Nov 12, 2025
Great area clean hotel
Andres
Andres, 4-night trip
Verified
10/10 Exceptional
Jan 2, 2026
Staff are super friendly
Melissa
Melissa, 4-night trip
Verified
10/10 Exceptional
Jan 15, 2026
This was such a pleasant surprised!
We are very happy with our suite!
We definitely would stay here again.
The breakfast was superb !! One of the Best breakfast we’ve come across!
Ilene
Ilene, 1-night trip
Verified
8/10 Very good
Feb 17, 2026
The room was big and able to accommodate our group of 4 which was nice. The breakfast was good and had lots of options. The hotel was close to lots of things to be able to get around and get out for our first time in Canada. The room had a full size refrigerator and freezer and a stovetop with cups, plates, pans and utensils. The price was good even for it being last minute.
Timiya
Timiya, 3-night trip
Verified
10/10 Exceptional
Dec 18, 2025
Very well located property with all expected amenities. Very friendly and efficient staff. Will be staying again.
Ron
Ron, 1-night trip
Verified
8/10 Very good
Nov 28, 2025
Easy check in and check out
Clean quiet room
Harvey
Harvey, 1-night trip
Verified
10/10 Exceptional
Dec 4, 2025
The room was clean and the staff were fantastic. I was also impressed with the included buffet breakfast, much better than just cold cereal and a coffee.
Sandra
Sandra, 2-night trip
Verified
10/10 Exceptional
Jul 9, 2025
Location was very nice and breakfast was amazing
Mihir
Mihir, 3-night trip
Verified
10/10 Exceptional
Oct 27, 2025
Clean property, very friendly staff, pool was immaculate, room was perfect. It was my first stay with them, and I will stay again!
Akela
Akela, 1-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Ryan checked us in and was very helpful, polite and professional.
Jeffrey
Jeffrey, 1-night trip
Verified
10/10 Exceptional
Nov 17, 2025
It was great nice and clean
shannen
shannen, 2-night trip
Verified
10/10 Exceptional
Oct 8, 2025
I love that it is pet friendly. The rooms were very clean and the staff friendly and helpful.
AMY
AMY, 1-night trip
Verified
10/10 Exceptional
Dec 21, 2025
Perfect service
rohina
rohina, 1-night trip
Verified
8/10 Very good
Sep 23, 2025
Clean room, friendly staff
Corrina
Corrina, 1-night trip
Verified
10/10 Exceptional
Oct 4, 2025
Great amenities including the salt water pool and buffet breakfast. Room was exactly as described. Lots of restaurant options nearby.
Virginia
Virginia, 1-night trip
Verified
8/10 Very good
Sep 7, 2025
It was easy to find, accessible and close to amenities.
Sue
Sue, 1-night trip
Verified
10/10 Exceptional
Jul 21, 2025
Good hotel - clean, quiet, reliable and staff are very good
ann
ann, 4-night trip
Verified
10/10 Exceptional
Sep 17, 2025
Good location and easy parking and electric charger