4/10
The room was very humid and smelled. When we asked the front desk if there is anything that could be done, they were very dismissive about it. Instead of offering to switch rooms/ any other solution all they did was advise us to turn ac on.
We had some other questions to the front desk and overall customer service was terrible. Again all the answers were dismissive. It sounded like they were unhappy to be there and we didn’t feel welcome there.
For the price we paid ~$300-350 per night (because we left early) it’s completely not worth it. Breakfast not included, staff is unwelcoming and the room smelled.
We witnessed other guests to be treated similarly. So we do not recommend that place.
Tarkistettu asiakas
3 yön matka