Doubletree by Hilton Cape Cod - Hyannis

Every staff member was helpful, friendly, and professional. We have stayed at the Doubletree in Hyannis many times. This time was my favorite stay.

Good location; easy to get downtown. Just under a mile so quite walk-able. The hotel is attached to a fitness center so classes are available. Hotel staff was very friendly.

Initial front desk experience was not great until the manager stepped in. Front desk associate would not listen to me about check in saying 3pm on my confirmation email, he told me he didn’t care what it said, that it was 4pm. I told him this was the last stay I book with Hilton and the manager swooped in new I was being mistreated and got me room within 5 minutes.

I was on a business trip and this hotel was very convenient. Check-in was very quick and they were accommodating when I asked to have my room on the second floor. Room was clean and didn't smell at all considering it was on the Cape which can get very damp. The bar/lounge was very nice and the food was pretty good. The bartender, I think her name was Michelle, was wonderful and very pleasant to chat with. I will definitely stay here again

The service and front desk were really helpful in checking in and helping us travel around the Cod. Hotels were clean and large