At check-in, staff seemed a bit surprised or confused with our arrival, but we were shown into our room without difficulty.
A big disappointment was the impact that a wedding party in the hotel had on our sleep. At 4am(!) the music was still keeping us (and other guests) awake.
Another flaw was the yeasting cut fruit at breakfast, that we had to make staff aware of. These should be one-off incidents, but obviously they influenced our experience.
The room was good.