Renaissance Cancun Resort & Marina

Ok this is a great hotel... very new, very clean, good security, free valet parking, and a upscaled shopping mall next to it. It's almost perfect, but given its relatively higher price and its very high existing rating, let me point out a few negatives so that you may consider before you book: first of all, there're many cheaper choices, this hotel is nice but it feels overpriced. Its breakfast is good but they only included two breakfasts and not for our kids, and paying for them additionally is very expensive. Second, while the shopping mall is nice next door, there ain't many cheaper eating choices. They're fancier restaurants. If you want to go out to eat, you'd better have a car. Walking is simply not an option. And their swimming pool is very close to a walkway and bridge as part of the marina so there'd be many people watching you swim. That's no fun. And also they didn't seem to have many staff at the front desk. When check in, there's only one staff and a long lineup. Then one night I went to the front desk and nobody there at all. Also asking for things to deliver to the room could take a long time too.

Excellent hotel with beautiful views and convenient location and very clean rooms

It is a great experience. Brand new hotel. Located in new area connected to a mall. We got a view facing the Marina. Simply gorgeous view. Very safe for me and kids. Downstairs Cafe is just awesome especially they provided a special Thanksgiving dinner. They way they cooked the meal/turkey is very high end and second to none. Friendly Staff, I would recommend to anyone coming to Cancun. It's not directly on the beach, but hotel calls a cab for you. With many other great traits and good price, I would still definitely give a 5-start recommendation.

Encantada con la habitacion, vista, limpieza, y diseño del hotel! Fuimos de luna de miel y tuvieron un lindo detalle en nuestra habitacion. Los chicos del bar nos atendieron super, en si todo el staff! Definitivamente regresariamos! Tal vez no este en la playa, pero esta a un lado de una plaza muy linda con diferentes opciones para comer. La vista del puerto es hermosa!

The Renaissance is a beautiful hotel with amazing services and restaurants. It has not been open long but the staff is wonderful. Congratulations!