Tru by Hilton Madison West, WI

The purpose for this stay was for a wedding I was to be in and was assisting in planning, so naturally I would forget about my lodging needs until the week before; therefore booking here became one of my last options. When arriving at Tru, the first thing my guest and I noticed were the bright tiles on the building from the expressway—it was almost as if it was a beacon out of our traffic misery. The moment we entered it was well lit and people playing pool, air hockey, or just lounging comfortably; this was a much different vibe from any other Hilton I’ve stayed at previously. Paul and Carly at the front desk were so warm and welcoming in reception, and clearly laid out everything we would need to know for a successful stay. What made with better is that periodically they would send a text message to my phone to just check in, which also allowed me the opportunity to send texts at anytime of day for any requests I may have had. Amenities in the room were stocked, and everything was accessible although we had no need for special accommodation. The room was a little tight and had no closest space/chest-of-drawers, but you could create more space by adjusting the height of the bed to easily hide luggage. Overall, this was a pleasant surprise nestled in the west side of Madison that I will definitely consider staying at again. Oh, and for those who care: FREE BREAKFAST! Didn’t partake much but I hear it got you going for the day!

Meh they didn’t refill the hair conditioner. Room is really small. Super noisy - weird noises from the building

The staff was friendly and helpful. The room was very clean! We will be staying there again in the future!

Stayed one night on the way home. It was a nice hotel and seemed like a nice area. The man at the front desk that checked us in was super nice and upon seeing us again remembered us and returned my cup that I left on the desk instead of throwing it away.

Amazing stay for our first Tru visit! Loved the colorful atmosphere, game area, and breakfast. The rooms were clean and comfortable!