When we got to the hotel, we were told that they don't do business with Hotels.com, they had no record of any reservation and we ended up paying $68 more than the reservation we made with Hotels.com. They first gave us keys to a room that hadn't been cleaned by housekeeping and had trash all over the place. The next room was decent. The owner is a very sweet older gentleman who has put the hotel up for sale because of the financial crisis in the country. I recommend staying there, but do not book through here. I chatted with Hotels.com from Nicaragua, but there has been nothing done to compensate.