General Heriberto Jara Intl. Airport (VER) - 31 min drive
Veracruz Central Station - 10 min drive
Restaurants
Salon MarSid - 14 min walk
Pollo Leñero Av Veracruz - 9 min walk
Focus - 2 min walk
Little Caesars Pizza - 3 min walk
Oriente Express - 5 min walk
About this property
Hotel Puerto Inn
Hotel Puerto Inn puts you within a 10-minute drive of Veracruz Harbour and Veracruz Aquarium. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Other highlights include an outdoor pool, a children's pool, and a terrace.
Languages
Spanish
At a glance
Hotel size
70 rooms
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 8 AM–1:00 PM
Restaurant
Room service (limited hours)
Traveling with children
Children's pool
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Picnic area
Terrace
Fitness center
An outdoor pool
Banquet hall
Accessibility
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast and lunch.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 80.00 to 100.00 per person
Policies
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel
Hotel Puerto Inn Veracruz
Hotel Puerto Inn Hotel Veracruz
Frequently asked questions
Does Hotel Puerto Inn offer free cancellation for a full refund?
Yes, Hotel Puerto Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Puerto Inn?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hotel Puerto Inn?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Puerto Inn?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Puerto Inn?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Puerto Inn?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (12-min drive) and Big Bola Casino (14-min drive) are both nearby.
What is there to do at Hotel Puerto Inn and nearby?
Hotel Puerto Inn has an outdoor pool and a fitness center, as well as a picnic area.
Are there restaurants at or near Hotel Puerto Inn?
Yes, there's an onsite restaurant that offers local cuisine.
Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6/10
Cleanliness
7.2/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Fair
May 20, 2024
Mala administración todo mal
Eduardo Jesus
Eduardo Jesus, 1-night romance trip
Verified Expedia guest review
2/10 Poor
Apr 1, 2024
Pésimo servicio. Instalaciones horribles. Todo sucio y descuidado. NO LO RECOMIENDO!!
Carlos
Carlos, 1-night family trip
Verified Expedia guest review
4/10 Fair
Mar 31, 2024
Berenice
Verified Expedia guest review
8/10 Very Good
Jan 7, 2019
Verified traveler
2-night trip
Verified Expedia guest review
8/10 Very Good
Nov 16, 2017
Veracruz hotel
Good hotel for price. Very friendly staff
Location: needs restaurants.
Bryce
Bryce, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 2, 2025
Herminio
Herminio, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 31, 2024
Comodidad y tranquilidad
Muy cómodas las camas.
Carlos Enrique
Carlos Enrique, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Eliseo
Eliseo, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Sep 25, 2024
La habitación estaba sucia del piso y del baño
Yajaira
Yajaira, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 21, 2024
Buen servicio y muy buena ubicación, cuenta con estacionamiento seguro
Amada
Amada, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Sep 5, 2024
José eduardo
José eduardo, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 22, 2024
Abbastanza comoda ai trasporti ma un po' lontana dalle attrazioni principali
Matteo
Matteo, 2-night family trip
Verified Expedia guest review
2/10 Poor
Aug 19, 2024
La alberca estába sucia, las habitaciones también , la gente que atiende puras caras y no pudieron ni configurar el control de la tele , no por qué no supiera , simplemente no quisiera, pésimo lugar
Marco Antonio
Marco Antonio, 1-night family trip
Verified Expedia guest review
6/10 Good
Aug 13, 2024
Ya se ven los años en las instalaciones
Jorge Luis
Jorge Luis, 1-night romance trip
Verified Expedia guest review
4/10 Fair
Aug 11, 2024
El aire acondicionado no servia con el confol remoto que nos asignaron. Tuvimos que ir a recepcion en 2 ocasiones a cambiarlo. Paso lo mismo con el conotrol de la televisión. La habitacion olia mucho a humedad porque el agua de la ducha se acumula y no se va por la coladera, la alberca no estaba limpia, la camarera entro a la habitacion sin tocar la puerta ni avisar. No dejaban toallas y cuando la.pediamos sólo nos entregaban 2, éramos 4 personas.
VERONICA IVONNE
VERONICA IVONNE, 2-night family trip
Verified Expedia guest review
2/10 Poor
Aug 11, 2024
Lo peor que te puedan ofrecer, nada que ver con las imagenes que muestran, las habitaciones huelen a humedad, no se puede dormir por el hedor que hay, los climas no sirven y por si fuera poco las camas tambien huelen mal, no tiene agua caliente, el estacionamiento es muy pequeño y esta lleno de basura
Lo peor que pude hacer es reservar en este pesimo y horrible lugar…
Itzel
Itzel, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 8, 2024
Faltan insumos de para el baño y les falta limpieza en la alberca
Anahi
Anahi, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 8, 2024
Con instalaciones averiada como puerta y clima
Mirian Adilene
Mirian Adilene, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 23, 2024
En cuestión de limpieza puede mejorar.
America
America, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 18, 2024
Lento check in, pero buen lugar en relacion al precio. Todo limpio y la alberca en buen estado
Juan
Juan, 1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jun 17, 2024
En recepción tardan mucho en atender y en mi experiencia entregaron la habitación sin limpiar y todavía tuve que esperar a que la limpiaran pero de ahí en fuera creo que todo bien, el Oxxo a un costado es muy práctico, el estacionamiento muy bien!
Viridiana
Viridiana, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
Jun 15, 2024
Nos dijeron que no había habitaciones disponibles, siendo que teníamos folio de reservación y no respetaron ese trámite.
Y la aplicación hizo el cobro de la habitación.