8/10 Erittäin hyvä
15. lokakuuta 2021
This is a beautiful hotel. However, their administration is horrible and I would never stay there again. After checking out the front desk personnel came chasing after me insinuating that I left without paying for incidentals. This is despite my having my American Express card on file for incidentals. In addition, despite paying for breakfast to be included I was charged for breakfast. Finally, after going back into the hotel and settling up with them, they contacted my sister in law over breakfast which was 1800 shillings which is was included in the room fee. This hotel chain should be avoided at all costs since they operate like a third world motel.
Anthony Nicholas, 1 yön matka
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