Stay Alfred on Elm Street

Apart from a small hiccough with access upon arrival, which was resolved efficiently by the Stay Alfred team, this is a beautifully appointed stunning apartment, excellently located and extremely good value for money in terms of comparable accommodation nearby. We thoroughly recommend and would stay here again.

Great stay. This place is located in a great spot - so close to everything especially if you rent a scooter to get around. Accommodations were ideal. There is no front desk or lobby to speak of. Never saw another person who was staying there either as a resident or a guest. Not negative, but just an observation.

Great location for convention at conference center. Would highly recommend!

The view and location is great; I could see the Giant Eyeball from the 27th floor. Walked all the way to Dealey Plaza with no issues. The self-check-in process is well designed and went very smooth due to their detailed instructions. Apartment is spacious for 2 people & the air conditioner WORKS! It was nice and chilly when we arrived. The shower/tub didn't drain properly at all! The bathroom sink stopper was broken as well. There was a fingernail clipping on the living room table. Yuck! The bed was soft and collapsed in the middle.

Please read this!!! I normally don’t read lowest star reviews because it seems like some sort of weird grudge, but for your own sake you will want to read this review before staying here!! Here is the email that I wrote staying Alfred. It pretty much covers why no one should ever put their trust in having a good stay here- NOT THE WORST CUSTOMER SERVICE- ITS LITERALLY NO CUSTOMER SERVICE! My email- This has been so far an awful experience. When we arrived the lockbox login didn't work. After calling your 24 hour service number and having no one answer for over an hour while sitting in the hall with all of our luggage and very expensive film gear, and leaving a call back number which no one replied to, we finally called again and again and someone finally answered after an hour and a half of sitting there trying. They didn't know why the lockbox was broken and had to give us a different unit. We finally get in and the fridge, tv, and internet are broken!!! More calls to customer service who don't pick up for another two hours and we finally get through after many more attempts. They say they will alert maintenance immediately about our broken items. 48 hours later- NO ONE HAS ARRIVED. FRIDGE IS BROKEN. NO TV. NO INTERNET. Come on guys!!!!! We would like a full credit immediately. —— Their final response was giving me a $62 credit. An incredibly small amount after spending $1,437 booking their locations for my employees. Not customer centric in any way!!!!