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Grand Hyatt Sanya Haitang Bay Resort and Spa

5.0 star property
Luxury Sanya hotel with full-service spa, connected to a shopping center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Sanya Haitang Bay Resort and Spa

Aerial view
3 outdoor pools, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Poolside bar
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Connecting rooms available
  • Pool
  • Spa
  • Free parking
Main amenities
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • 3 outdoor pools
  • Free water park
  • Rooftop terrace
  • Breakfast available
  • Free beach shuttle
  • Health club
  • Steam room
  • Children's pool
For families
  • Children stay free
  • Free cribs/infant beds
  • Children's pool
  • Children's club (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
The price is $208
includes taxes & fees
$196 per night
Dec 21 - Dec 22

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Villa, 3 Bedrooms

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Villa, 3 Bedrooms

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Executive Lounge
  • 4090 sq ft
  • Sleeps 8
  • 2 King Beds and 2 Twin Beds

View all photos for Family Suite, Ocean View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Suite, Ocean View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 1001 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Ocean View (Kid Theme)

Family Room, 2 Twin Beds, Ocean View (Kid Theme) | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Room, 2 Twin Beds, Ocean View (Kid Theme)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 1001 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Ocean View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 732 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

View from room

Room, 2 Twin Beds

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 732 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds (Grand)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds (Grand)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • 732 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Oceanfront (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Oceanfront

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 2 Twin Beds, Oceanfront

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 732 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Oceanfront

Balcony

Room, 1 King Bed, Oceanfront

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 732 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, Ocean View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 2 Twin Beds, Ocean View

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 732 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds, Ocean View (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed, Private Pool

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Suite, 1 King Bed, Private Pool

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 1238 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Ocean View (Club Access)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

Highlights

Balcony
Yard
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms (Huan)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Villa, 2 Bedrooms (Huan)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
  • 4090 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Suite, Ocean View (Executive)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Grand Suite, Ocean View (Executive)

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 3229 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Ocean View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Grand Suite, 1 King Bed, Ocean View

Highlights

Balcony
Yard
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
  • 1130 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Private Pool

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Room, 1 King Bed, Private Pool

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Ocean View (Deluxe)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Grand Suite, 1 King Bed, Ocean View (Deluxe)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
  • 1507 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
No. 68 Haitang North Road, Haitang Bay, Sanya, Hainan Province, 572013

What's nearby

  • China Duty Free Sanya Duty Free Shop - 5 min drive
  • Haitang Bay - 8 min drive
  • Wuzihzhou Island Beach - 12 min drive
  • Yalong Bay - 27 min drive
  • Yalong Bay Tropical Paradise Forest Park - 27 min drive

Getting around

  • Sanya (SYX-Phoenix Intl.) - 34 min drive
  • Airport shuttle (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Free beach shuttle

Restaurants

  • ‪海天一色餐厅和酒吧 - ‬5 min drive
  • ‪Fruitdrinks - ‬5 min drive
  • ‪民生威斯汀度假酒店 - ‬5 min drive
  • ‪揽月海鲜餐厅 - ‬9 min walk
  • ‪萨斯贝卡烧烤西餐厅 - ‬9 min drive

About this property

Grand Hyatt Sanya Haitang Bay Resort and Spa

Grand Hyatt Sanya Haitang Bay Resort and Spa is a great choice for your beach stay in Sanya. There's plenty of fun with the 3 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in Thai massages, reflexology, and mani/pedis. GRAND CAFÉ, one of 3 restaurants, offers garden views and serves breakfast and dinner. Other features of this luxurious hotel include a rooftop terrace, a poolside bar, and a health club.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

  • 435 rooms
  • Arranged over 21 floors

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: 5:30 AM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • Children's club*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Airport shuttle*
  • Train station pick-up*

Offsite

  • Free beach shuttle
  • Shopping center shuttle*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's club (surcharge)
  • Free water park access
  • Children's pool
  • Playground
  • Children's menu

What to do

  • Free beach shuttle
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Golfing
  • Shopping
  • Beach nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (9688 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach shuttle
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Television in common areas
  • 24-hour fitness center
  • 3 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Be entertained

  • DVD player
  • 48-inch flat-screen TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Huan SPA has 10 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

GRAND CAFÉ - Overlooking the garden, this café serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
YU CUN - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.
THE POOL GRILL - Overlooking the garden, this buffet restaurant specializes in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
THE LOUNGE - This lobby lounge overlooks the garden and specializes in dim sum. Guests can enjoy alfresco dining (weather permitting). Open daily.
Grand Club - This buffet restaurant overlooks the garden. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children
  • Airport shuttle service is offered for an extra charge
  • Shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 1341.0 per day
  • Children's club access is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.

Also known as

Grand Hyatt Sanya Haitang Bay Resort
Grand Hyatt Haitang Bay Resort
Grand Hyatt Sanya Haitang Bay
Grand Hyatt Haitang Bay
Grand Hyatt Sanya Haitang Bay Resort Spa
Hyatt Sanya Haitang Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort Spa
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel
Grand Hyatt Sanya Haitang Bay Resort and Spa Sanya
Grand Hyatt Sanya Haitang Bay Resort and Spa Hotel Sanya

Frequently asked questions

Does Grand Hyatt Sanya Haitang Bay Resort and Spa offer free cancellation for a full refund?
Yes, Grand Hyatt Sanya Haitang Bay Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Grand Hyatt Sanya Haitang Bay Resort and Spa?
Yes, there are 3 outdoor pools and a children's pool.
Are pets allowed at Grand Hyatt Sanya Haitang Bay Resort and Spa?
Sorry, pets aren't allowed.
Is parking offered on site at Grand Hyatt Sanya Haitang Bay Resort and Spa?
Yes, there's free self and valet parking. Parking spots may be limited.
Is airport shuttle service offered by Grand Hyatt Sanya Haitang Bay Resort and Spa?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Grand Hyatt Sanya Haitang Bay Resort and Spa?
Check-in start time: noon; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Grand Hyatt Sanya Haitang Bay Resort and Spa and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Grand Hyatt Sanya Haitang Bay Resort and Spa also has a waterslide, a 24-hour fitness center, and spa services, as well as an arcade and a garden.
Are there restaurants at or near Grand Hyatt Sanya Haitang Bay Resort and Spa?
Yes, there are 3 onsite restaurants, featuring alfresco dining, Chinese cuisine, and garden views.
Does Grand Hyatt Sanya Haitang Bay Resort and Spa have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very Good

Friendly staff
Staff were nice, friendly, and helpful. Room was clean. Hallways and most common areas are open air so no conditioning. It’s hot and humid.
Thanh, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

A good place to spend your vacation.
Lei, 2-night trip
Verified Expedia guest review

10/10 Exceptional

song-min, 2-night family trip
Verified Hotels.com guest review

6/10 Good

We spent all our time at the Edition, up the road.
Michael, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weng Lok, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yong, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

hongru, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Poor hygiene: the floor is dusty and stained with lots of stains. There may be insects in the pillow. I found that my left cheek is swollen and itchy when I sleep. There is a problem with the drainage of the bathroom. I have the same problem when I change my room. It was not a pleasant experience.
Tourist, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice hotel for families
Overall super good experience. Very nice hotel for families. Service was so so at the beginning but it improved along our stay and it seems is much better than other hotels. Family rooms are impressive (fully equipped apartment with 2 rooms). The children room is absolutely amazing.
6-night family trip
Verified Hotels.com guest review

8/10 Very Good

The hotel is unquestionably beautiful. The grounds are lush and gorgeously landscaped and maintained. Our room and the public areas of the hotel are clean and well-maintained. We were very disappointed in a beachfront hotel whose beachfront we were forbidden to swim in. We understood that this was for safety reasons but we did not know this in advance. We were restricted to the hotel family pool because the "grownups" pool was closed. The family pool was crowded and very warm.
MMM, 8-night romance trip
Verified Expedia guest review

10/10 Exceptional

RUOYU, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely tropical weekend getaway
This was the first weekend getaway for a group of friends after the Covid travel restrictions. The hotel still had some limited services (no spa, no pool bar, some pools still closed), but what was open was wonderful. The hotel is beautifully landscaped, the rooms are large and very comfortable and it all feels like a wonderful tropical getaway. The breakfast buffet is extensive and very good. There is a food street mall right next to the hotel which provides different options for dinner. The staff were very welcoming, and if the level of English spoken was limited the desire to help was nevertheless clear.
Philip, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Such a cool, modern, classy place!! Beautiful rooms, grounds. restaurants, and view. I cannot recommed this place enough!! I can't wait to go back Really great staff, cool views, nice beach, awesome bar on the roof.
Dave, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Min, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

It is a great surprise for me. Such a wonderful hotel at a good price. Nice facility, very clean, modern design. Beautiful landscapes. Access to a small quiet clean beach. Very friendly staff, nice and warm. The breakfast buffet is superb, big selection, both chinese food and western style. Plus, it is right next to the biggest food and shopping center in this area. There is a shortcut from the courtyard of this hotel, that takes you two minutes. Definitely will come back!
haojiang, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Room wasn’t ready until almost 2 hours after check in time and the staff didn’t do much to ease our wait. Pool had missing tiles and some loose tiles and some trash. Nice hotel bar with views (the ones showcased in many of the hotel’s photos) is only open for club guests from 6-8pm and only till 11pm for normal guests. Food offering does not match the five star hotel, except in price.
Vince, 2-night trip
Verified Expedia guest review

10/10 Exceptional

There was a mixed up with the bookings when we arrived. We booked the Huan Villa but when we arrived it was advised that there were no more villas. They placed us in two executive suites for the first night and upgraded us to the presidential suite for the remaining two nights. Staff were friendly and helpful. Services throughout our stay was great, would definitely revisit
3-night family trip
Verified Expedia guest review

10/10 Exceptional

everything was smooth and weather was perfext will be back soon
1-night romance trip
Verified Expedia guest review

8/10 Very Good

The hotel room was clean and had very good facilities. The staff are extremely friendly and helpful. Special mention to Terence Ng from Yu Cun restaurant who made our stay extra special with his hospitality. There was also a shopping/food complex just outside the hotel. Only thing that I did not like was the check-in which took very long with barely any air con at the reception area (had to also stand to wait in the queue).
Ben, 3-night family trip
Verified Expedia guest review

8/10 Very Good

Breakfast had to line up for a bit but overall good food and good service. Hotel is very kids friendly. Dinner at Chinese restaurant was awesome.
Janice, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel, but needs minor imporvements
This hotel is as good as the description. However, there are 3 things that was discouraging: 1. The hotel doen't provide chairs and beach umbrellas at the beach. Understand it's a new rule from the local Government (explained by a staff), but it does affect the value from a guest point of view. 2. Some facilities are getting old and stained, in need of some maintenance. 3. One of pools there was for adults only when I visited 2 years ago. It was a great area to relax, have a swim, drink and eat. However, it's now full of kids... jumping and yelling, the same as the other pools.
2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Great pool area, nice breakfast and high quality rooms. The beach is a public beach and not really so swimmable. There is a small mall with some restaurants attached to the hotel, otherwise nothing else anywhere near the hotel expect other resorts.
2-night trip
Verified Hotels.com guest review