6/10 Good
Feb 10, 2025
Our stay started off great. The room was nice, spacious and clean. We had dozed off watching TV and woke up around 1am to turn it off. After that, it was horrible. The people next door (Rm 304) were blasting music and making a ton of noise. We called to the desk and the night clerk said she would handle it. It never stopped. We called again. Same response. I finally went down to the desk at 2am and the night clerk said she would have them escorted off the property because they've been told several times. I'm not sure if that ever happened but we were finally able to fall asleep thanks to our AC unit that drowned out any noise. I'm assuming they never left because when we woke up, we could still hear people in that room. I'm sure there was a language barrier but in any case, I dont appreciate being lied to.
Veronica
Veronica, 1-night trip
Verified Hotels.com guest review