2/10 Poor
Sep 12, 2023
DO NOT STAY HERE!!!! This place is running a SCAM!!!! I stayed here 2 nights with my family and it has been an absolute nightmare! First of all, upon “check in” we realized that there is no reception. We met the property managers in the parking lot and they brought us to our apartment. Then after checking in, bringing in our bags and dogs, the man insisted to come in our apartment to “controllare” our stuff and see our dogs. He opened up the bedroom door and completely violated our privacy. He requested an additional 24 euros CASH for cleaning (this is not written online) to which he never provided us with a receipt. He overstayed his welcome and gave us the rules of the property for almost 30 minutes.
There is NO bar and restaurant on the property as described online. This is FALSE!!!! The next morning, we missed breakfast by only 30 mins. I asked the woman if there was anywhere I could simply get a coffee and she replied that we had to leave the hotel and go to town to find one.
Lastly, although they “allow” dogs they are not allowed anywhere on the property. You can’t even sit outside on the patio with them. They made me bring my dogs to some field in the back of the property. I nearly stepped on a poison toad that evening and almost poisoned my dog. There is no actual shower. The shower nozzle is on the wall and when you shower, you literally flood the bathroom. The tiles were full of MOLD!
After checking out, they sent me an email extorting me for additional €200.
Dino
Dino, 2-night family trip
Verified Hotels.com guest review