Shangri La Hotel

The staff was so friendly and nice, it was a great experience for us in Nepal.

Friendly staff, pleasant atmosphere. Air conditioning in the room didn’t work, but to be fair I had no time to complain about this and still slept fine!

everything was good except not very impressed with the property and size. services and food were good. very courteous staff.

Nice hotel with lovely gardens. Flowers in the room and complimentary basket of fruit. Disappointed that breakfast was not included in the high price for the room though.

The lousiest Hotel I have ever stayed in Kathmandu. Rooms are rundown. Water leaking and bad smell in bathroom. The power socket have spoilt my phone charger. Zero cleaniness. Rip off for the price. I bought 4 nights stay. I had to check-out of hotel on my 2nd day. My money was wasted for the subsequent nights. I had to book and stay at another hotel. Will never come back again.

Good old, classic hotel in Kathmandu. However it should no longer be a 5 star hotel - rooms are old, the thermostat cannot be properly regulated, shampoos and gels are refilled in old dirty bottles, the sauna costs 1000 rupees (which should be definitively included), and the food in the restaurant is surprisingly bad. The free airport shuttle is great and the hotel staff are friendly and helpful.

The carpets on the 3rd floor had a musty smell - needs deep cleaning or new carpets. Very dated and needs upgrading. Garden is well maintained and is their best point

Stay in Shangrila KTM is okay; with the choices (hotel) in the area, I think Shangrila is the better one. Buffet breakfast should have more choices/variety as everyday have almost the same food...

We tryed a 4 star hotel before changing to Shangrila. It was worth it the extra money ($25 per night more)

Loud indian wedding all weekend. Dirty pool, definitely not a resort. There was no where to get away from the intrusive event. This place is just an aging 3 star dying a slow death. Don't stay there.