Hotel Macao Colombia

Check in took a long time. I don't speak Spanish, but they had to check multiple rooms before they found one for me. Was fairly clean, decent buffet breakfast. Nothing too fancy

Great for the value.

I'm very glad to say that the place and customer service and understanding of my needs was amazing, it's the first time staying in here, and if I gotta come back to the area I will do my booking hotel with in this place. Thank You so much. Alexandra.

Very bad hotel no hot water bad really bad customer service food was nasty not a good place to stay

The hotel was in good condition overall and the value was comparable to my expectations. The décor is nice and they keep it pretty clean, plus breakfast on the top floor was really nice. However, the staff seemed rude and they were really difficult to deal with. I'm pretty sure they're monitoring the phones because within a couple minutes of unplugging the phone (I was using the outlet to charge my computer) someone was knocking on the door telling me to plug the phone back in. We were harassed several times for having guests over during the daytime which has never happened to me at any hotel I've ever stayed at. They required registration at the front desk and checked them out when they left which seemed suspicious. Pay attention to the room occupancy that you sign up for. If you have anyone stay overnight they will charge you for it (60,000cop or about $20USD). The cost wasn't a big issue, but the way the manager presented it to me was really unprofessional. All of the wall sockets shut off as soon as you take your card out of the holder by the door so keeping your electronics charged is a major hassle. Maybe this is just something they do at this particular hotel, but I found it to be extremely inconvenient to try running a phone and computer on a half charge unless I had time to camp out in my room. On a good note, there's a couple of great restaurants just down the street and the neighborhood is pleasant. Bogota was a lot of fun to explore!