bonApartments - Varsova

The studio flat was excellent. A great view across the city. The guy who ran the properties met us quickly, after a phone call and left us be. The flat was small, but contained a double bed and sofa bed. It was perfect for a couple of nights, located at a extremely central point of the city. The 'Bosh' advert on the building made it very easy to find. Would highly recommend the apartment for the value and location.

It was a clean and comfortable guest house that equips everything. The view from the room was also amazing. Recommended.

The apartment is located in a very central location, next to shops, restaurants and bars, just across the Palace of Culture. Apartment (studio) was just the size to provide a comfortable stay, it felt neat and clean. There isn't much of a service, but picking up and dropping off the key was effortless. The most memorable things about the apartment is the view - it overlooks the Palace of Culture and large part of Warsaw. Highly recommend for great pictures, no matter day or night.

I made a reservation in September 2014 for one night in Warsaw on New Years Eve. I received a phone call at approx 3pm (I was flying from Krakow to Warsaw). I phoned back and confirmed my reservation with Bon Apartments at 4.30pm when I landed and asked if there was a problem and I was told there was no problem just call me when you arrive in Warsaw. So I arrived at 5.15pm at the accommodation and telephoned. I was then told that my booking had been transferred and someone would come and speak to me and be there in 15 minutes. So we waited in reception for 30 mins. A man arrived and said that my reservation had been lost when I queried this and asked how did you have my contact details to telephone to confirm the booking? He made other excuses. He then said that I had alternative accommodation 2km away (I wanted to be in the city centre!). Why not tell me that the accommodation was not available at 4.30pm so that I could find something else in the city centre? It was obvious the room had been re-sold on NYE for a higher rate. We left and walked around the centre trying to find a hotel for over an hour in cold weather conditions (-5c) on NYE. I arrived home to find that the card details that I used to confirm the reservation (payment was to be taken on arrival). Had been charged for the room that I did not stay in! When I telephoned hotels.com they rectified this situation immediately. DO NOT BOOK THIS ACCOMMODATION YOU WILL ARRIVE TO NO ROOM!!!!!

It was very well, can't complain. Thanks