The room was very noisy all night with traffic from the street (sounding the horn at all hours) and police blowing their whistles. Not the hotel's fault but the balcony door not closing properly to exclude the noise did not help. I had a double room, the only with a balcony onto the street. Next time I would ask for an internal room. The hot water arrived after waiting a few minutes but it was only ever lukewarm so I never braved the shower until my next hotel in Machu Picchu. Mattress uncomfortable too so that did not help with the not sleeping. My room also was not heated but I found a portable heater on the landing which I borrowed for my stay.