Hostal Condestable

The location is very central with good places to eat close by. The hotel is located on the second floor and accessed by buzzzing from street level. There is someone on reception 24hrs per day. The rooms are basic but functional. Plenty of hot water. Good standard of cleanliness. Staff friendly and helpful. Personally I would have preferred a key to access the hotel without having to buzz but this wasn’t a problem. For the price I paid to stay here for three nights, i was very happy with the hotel and it is a great base from which to explore Madrid. As a clean, affordable and functional place to stay with lots of amenities close by then I’d definitely return here.

It’s actually a residence building’s flat converted to a hotel. The receptionist was drunk when I came and I could not stay because my room was not ensuite. Not a place to stay obviously. The staff was not nice at all when I requested I room with bathroom. Not recommended.

We arrived a couple of hours early and we were greeted with a receptionist who was very annoyed that we didn’t speak much Spanish and that we arrived early. He didn’t answer any of the questions we asked and literally walked away while we were talking to him.

Omg I don even know wr to start the only thing the hotel positive side of this hotel is the location other than that it's a nightmare they have the worst customer service the noise is available u can't even shet ur eyes for sec it's like on going disaster not to mention the worst wifi connection bottem line it's was very disappointing

The hotel is nice, warm, conveniently located, private bathroom in the room, and has a small elevator to the reception. The service from the staff was fine. The room had a decent size and was very clean. Despite the hotel was warm, I was cold in the room and there were no extra blankets in the closet. There was a light in the patio (where my window faced) all night. And the room next to mine had the TV on super loud all night!! I think the staff should walk around the hallway from time to time to check that and request the customers to be respectful to others. I couldn't get good sleep or rest, despite I was bringing a mask and earplugs. I recommend this hotel only if you're spending a night and really want a bathroom in your room, because according to the rest of hotels in the area, the price is good for that.