Platinum Tower at Sandos Playacar All Inclusive

Property class: 4.5
Luxury beachfront hotel with free water park, near Playa del Carmen Main Beach

Choose dates to view prices

At Platinum Tower at Sandos Playacar All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be just a 5-minute drive from Playa del Carmen Maritime Terminal. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 9 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 2 swim-up bars, a nightclub, and a free kid's club.

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 9 restaurants and 3 poolside bars
  • 6 bars/lounges and 2 swim-up bars
  • Full-service spa
  • 8 outdoor pools
  • Free water park
  • Nightclub
  • Free children's club
  • Fitness center
  • Sauna
  • Steam room

For families (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Sofa bed
  • Private bathroom
$314 nightly
The total price is $383
Sep 21 - Sep 22
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Platinum King Junior Suite - 2 Kids/Teens Stay Free

A modern hotel room with a large bed, a desk, a chair, a balcony with a view, and a ceiling fan.

Platinum King Junior Suite - 2 Kids/Teens Stay Free

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum King Junior Suite Ocean Front - 2 Kids/Teens Stay Free

A hotel room with a large bed, a seating area with chairs, a view of the ocean, and a decorative wall.

Platinum King Junior Suite Ocean Front - 2 Kids/Teens Stay Free

  • Ocean view
  • 527 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Platinum King Master Suite - 2 Kids/Teens Stay Free

A modern bedroom with a large bed, a round wooden table, a built-in vanity, and a geometric-patterned headboard.

Platinum King Master Suite - 2 Kids/Teens Stay Free

  • Garden view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Platinum King Master Suite Ocean Front - 2 Kids/Teens Stay Free

A modern bedroom with a geometric-patterned headboard, a large bed, bedside tables, and a bathroom with a bathtub and mirror.

Platinum King Master Suite Ocean Front - 2 Kids/Teens Stay Free

  • Ocean view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

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About the neighborhood

Map
Paseo Xaman - Ha 1, Playa del Carmen, QROO, 77710

What's nearby

  • Playacar Golf Club - 13 min walk - 1.1 km
  • Xaman Ha Aviary - 19 min walk - 1.6 km
  • Quinta Avenida - 3 min drive - 1.8 km
  • Mayan Ruins of Playacar - 4 min drive - 2.2 km
  • Playa del Carmen Main Beach - 7 min drive - 4.6 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Cozumel Intl. Airport (CZM) - 12.6 miles/20.2 km

Restaurants

  • ‪Hotel Riu Palace Riviera Maya - ‬5 min drive
  • ‪Don Rafael - ‬5 min drive
  • ‪Restaurante XUL-HA. Mayan cuisine. - ‬5 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Il Portico - ‬5 min drive

About this property

Platinum Tower at Sandos Playacar All Inclusive

  • At Platinum Tower at Sandos Playacar All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be just a 5-minute drive from Playa del Carmen Maritime Terminal. There's plenty of fun with the 8 outdoor pools and free water park, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, aromatherapy, and hydrotherapy. Dining choices include 9 restaurants and the 3 poolside bars are great places to grab a cold drink. Other highlights at this luxurious hotel include 2 swim-up bars, a nightclub, and a free kid's club.

All inclusive details

  • This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks, and beverages included
    • In-room minibar (all beverages included)

Water activities

  • Kayaking

Land activities

    • Bicycling
    • Fitness facilities
    • Miniature golf
    • Soccer
    • Tennis
    • Volleyball
    • Kids club

Lessons/classes/games

  • Yoga

Entertainment

    • Access to onsite nightclubs
    • Theme parties

At a glance

Hotel size

    • 35 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 9 restaurants
  • 6 bars/lounges
  • 3 poolside bars
  • 2 swim-up bars
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Free water park access
  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)
  • Lifeguard on site

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Sailing
  • Personal watercraft (motorized)
  • Snorkeling
  • Surfing/body boarding
  • Shopping
  • Pool table
  • Parasailing nearby
  • Scuba diving nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Garden
  • Fitness center
  • 8 outdoor pools
  • Free water park
  • Arcade/game room
  • Full-service spa
  • Pickleball court
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Waterslide
  • Outdoor entertainment area

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 50-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Fan
  • Minibar

Sleep well

  • Double sofa bed
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

The onsite spa has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Refundable deposits

  • Deposit: USD 500 per accommodation, per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Sanitation services: USD 5 per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Property Registration Number 008-007-006284/2025 y 008-007-006285/2025

Frequently asked questions

Is there a pool at Platinum Tower at Sandos Playacar All Inclusive?

Yes, there are 8 outdoor pools and a children's pool.

Are pets allowed at Platinum Tower at Sandos Playacar All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Platinum Tower at Sandos Playacar All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at Platinum Tower at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Platinum Tower at Sandos Playacar All Inclusive?

No, this hotel doesn't have a casino, but Riviera Gran Casino (4-min drive) is nearby.

What is there to do at Platinum Tower at Sandos Playacar All Inclusive and nearby?

Have fun with onsite activities like kayaking, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes and volleyball. Indulge in a treatment at the spa, soothe your senses in the hot tub, or go for a swim in one of the 8 outdoor swimming pools. Platinum Tower at Sandos Playacar All Inclusive also has 2 swim-up bars, 3 poolside bars, and a nightclub, as well as a sauna, a steam room, and an arcade.

Are there restaurants at or near Platinum Tower at Sandos Playacar All Inclusive?

Yes, there are 9 onsite restaurants.

Does Platinum Tower at Sandos Playacar All Inclusive have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Platinum Tower at Sandos Playacar All Inclusive like?

Platinum Tower at Sandos Playacar All Inclusive is a short 19-minute walk from Quinta Avenida and 13 minutes' walk from Playacar Golf Club.

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