In Hamburg-Mitte, a&o Hamburg City - Hostel offers a vibrant retreat for families and travelers. Enjoy the rooftop terrace with city views, unwind in the garden or explore the library. With high-speed WiFi, laundry facilities and helpful multilingual staff available 24/7.
HafenCity Universität Hamburg Station - 3 min drive
Hamburg Central Station - 17 min walk
Hamburg (ZMB-Hamburg Central Train Station) - 18 min walk
Berliner Tor Station - 6 min walk
Hammerbrook S-Bahn - 8 min walk
Lohmuhlenstrasse U-Bahn - 13 min walk
Restaurants
Afiyet - 9 min walk
La Famiglia - 9 min walk
Böckmann’s - 7 min walk
Maya Kaffeerösterei - 9 min walk
Dragon Sauna - 9 min walk
About this property
a&o Hamburg City - Hostel
A&o Hamburg City - Hostel features a rooftop terrace and puts you just a 5-minute drive from Miniatur Wunderland and Hamburg Cruise Center. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Other features include a snack bar/deli, a terrace, and a garden. Fellow travelers like the helpful staff. Public transportation is just a short walk: Berliner Tor Station is 6 minutes and Hammerbrook S-Bahn is 8 minutes.
At a glance
DONE
Hotel size
274 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 10 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE
Pets
Pets allowed (dogs only, 1 total, up to 33 lbs per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
Coffee/tea in a common area
Snack bar/deli
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Pool table
Working away
Conference space
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Free newspapers in lobby
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Built in 2012
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Television in common areas
Arcade/game room
Bicycle parking
At least 80% of food locally-sourced
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic coffee stirrers
No plastic drinking straws
Water dispenser
Reusable cups only
Reusable tableware only
Accessibility
Elevator
Room amenities
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Shower only
Eco-friendly toiletries
Hair dryer
Toilet paper
Stay connected
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Water-efficient toilets only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in GreenSign Hotel, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12.50 for adults and EUR 6.25 for children
Early check-in can be arranged for an extra charge of EUR 15 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per night
Policies
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
A&O Hamburg City
A&O Hostel
A&O Hostel Hamburg City
Hamburg City A&O
A&O Hamburg City Hostel
A O Hamburg City Hostel
A O Hamburg City
A&O
a o Hamburg City
a o Hamburg City Hostel
a&o Hamburg City - Hostel Hamburg
a&o Hamburg City - Hostel Hostel/Backpacker accommodation
Frequently asked questions
Does a&o Hamburg City - Hostel offer free cancellation for a full refund?
Yes, a&o Hamburg City - Hostel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at a&o Hamburg City - Hostel?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at a&o Hamburg City - Hostel?
Sorry, there's no onsite parking at a&o Hamburg City - Hostel.
What are the check-in and check-out times at a&o Hamburg City - Hostel?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of EUR 15 for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of EUR 15 (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at a&o Hamburg City - Hostel?
No, this hostel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.
What is there to do at a&o Hamburg City - Hostel and nearby?
A&o Hamburg City - Hostel has an arcade and a garden.
What's the area around a&o Hamburg City - Hostel like?
A&o Hamburg City - Hostel is in Hamburg-Mitte, a short 6-minute walk from Berliner Tor Station and 17 minutes' walk from Moenckebergstrasse.
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Reviews
a&o Hamburg City - Hostel Reviews
6.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.6
Cleanliness
7.8
Location
7.0
Staff & service
6.4
Property conditions & facilities
Popular mentions
Room
Service staff
Elevator
Bed
Bar
Breakfast
Family friendly
Spacious room
Parking
Lobby
Reviews
Verified
10/10 Exceptional
Feb 9, 2026
Super hotel for a low price! Central, close to the s-bane, helpful staff. Not much in the area, but that didn’t matter since it was easy to get to public transport.
Benedicte
Benedicte, 3-night trip
Verified
8/10 Very good
Feb 17, 2025
Friendly staff and good for families.
Very well-suited for families with not too small children. Not super fancy, but everything you need when visiting Hamburg. Super friendly and accommodating staff.
Dennis
Dennis, 2-night trip
Verified
10/10 Exceptional
Feb 20, 2025
Cat friendly :)
Cat friendly :)
Helena
Helena, 2-night trip
Verified
10/10 Exceptional
Feb 21, 2025
Nice for u and your pets
Very cat friendly
Helena
Helena, 1-night trip
Verified
8/10 Very good
Oct 16, 2024
Good value
Good value for money, spacious room, fairly quiet. Bed was comfortable enough for a couple of nights.
Stephen
Stephen, 2-night trip
Verified
8/10 Very good
Jul 6, 2024
value for money
We finished 3 nights stay here, the location is good, few minutes walk to train station, supermarket and restaurants. It is value for money.
Verified traveler
3-night trip
Verified
8/10 Very good
Nov 26, 2024
Good
Very efficient check in, approachable staff, well maintained hotel. Room very spacious however bed wasn’t that comfortable
Stephen
Stephen, 3-night trip
Verified
10/10 Exceptional
Oct 21, 2024
Hostel with hotel quality
Second time i stayed here. It has everything you need, clean room, basic bathroom , fast check in and out, close to the metro and walking distance to the train station, the place is huge ,location not very pretty but hey ,I don’t complain. We paid around half the money compared to other hotels. Will def.come again.
Ruth
Ruth, 2-night trip
Verified
10/10 Exceptional
May 7, 2025
All good
Thomas
Thomas, 3-night trip
Verified
8/10 Very good
Sep 2, 2025
Surprisingly, nice Hostel and quite large. The toilet and shower are in the room as opposed to down the hall. Nice that it is shared with less people, but also adds noise to the room. The room is VERY hot and stuffy and can barely open the window to get fresh air. My mattress has springs poking my body. Hostel has a guest kitchen and towels are provided, even though Expedia does not have them listed as an amenity. So that was a nice surprise. Easy to lose your way in the many hallways. Quiet hours are not enforced.
Rachel
Rachel, 1-night trip
Verified
6/10 Good
Apr 6, 2025
Chaotic
Check in wasn’t good at all. Everyone was encourage to use the self service terminals however I never actually saw anyone successfully check in this way. Took a long time to get a room, went up to it and it hadn’t been cleaned. Went back to reception, given another room, same problem. On the third attempt I actually got a clean/ready one. Hotel needs air conditioning as having windows open is noisy
Verified traveler
2-night trip
Verified
8/10 Very good
Aug 9, 2024
Nice for what we paid!
We stayed in a family room. Twinbed plus bunk bed, shower plus toilet.
It was 23-25 degrees outside but inside it was 30... no ventilation or air con. But we only paid 1000 kr per night so its fine.
I would like to tell the manager rhat they need more people in the recetion at check in. Too long waiting time. The selfcheck in did not work.
The people working in the reception was nice.
Josefine
Josefine, 2-night trip
Verified
8/10 Very good
May 8, 2025
Decent stay for a good price
The hostel is in a very convenient location. There's a massive grocery store a tiny walk away, an S-Bahn station an even shorter walk away where you can hop one stop to Hamburg HBF.
I was positively surprised at how modern and clean everything was at the hostel from the moment I stepped in. The layout of the hostel is a bit confusing, and some elevators couldn't go down to ground floor for some reason.
Unfortunately I was made to feel a bit dumb for not knowing if I wanted to check in at the desk or myself. One of the employees tried to tell me how annoying it is to check in at the desk or something, and I told him I'd never stayed at a hotel or hostel before so I didn't know what to do, which is why I came up to the desk. Luckily the employee next to him stepped up and helped me through the process and he was great. Rented a towel as I was travelling light, very reasonable price.
In the room my main issue was that there are individual lights and usb outlets for each bed but mine weren't working. Before checking out I noticed the issue was as simple as my bed not being plugged into the wall for some reason?
Otherwise the room was great, toilet was really spacious and clean, shower was a bit tight but my shoulders are wider than average, so that has something to do with it. The pillow is nice and big, the blanket is good too. Bedframe could be less squeaky and mattress a bit thicker but minor complaints, really. Lots of little stools to sit on when not in bed.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Dec 4, 2025
Very good
Mustafa
Mustafa, 1-night trip
Verified
2/10 Poor
Nov 12, 2025
This is bad hotel the reception people don’t have any experience take long time to check in.
Sinan
Sinan, 1-night trip
Verified
10/10 Exceptional
Oct 7, 2025
Good
Boldescu
Boldescu, 1-night trip
Verified
10/10 Exceptional
Aug 24, 2025
Very good
Leonardo
Leonardo, 6-night trip
Verified
10/10 Exceptional
May 21, 2025
Perfect
Jorge
Jorge, 3-night trip
Verified
6/10 Good
Jul 12, 2025
The room was ok and clean. The rest of the building was a little run down. Small and slow elevator, felt dirty. The breakfast was ok and the breakfast area looked clean.
Verified traveler
2-night trip
Verified
8/10 Very good
Jul 11, 2024
Fun
Stylish, efficient, characterful, modern hostel type accommodation.
Ken
Ken, 2-night trip
Verified
8/10 Very good
Jul 17, 2024
Fun
Stylish, efficient, characterful, modern hostel type accommodation.
Ken
Ken, 2-night trip
Verified
4/10 Fair
Jul 21, 2025
Waiting time
Coskun
Coskun, 1-night trip
Verified
10/10 Exceptional
Sep 23, 2025
/
Melissa
Melissa, 3-night trip
Verified
8/10 Very good
Jul 10, 2024
Fun
Stylish, efficient, characterful, modern hostel type accommodation.
Reminded me of the Circus hostel in Berlin back in the day.
Ken
Ken, 2-night trip
Verified
10/10 Exceptional
Oct 27, 2024
Our stay at a&o hostel was excellent. It would be good if a kitchen with facilities was available so you can prepare your own meals and dinner available. This is based on our experience at a&o Hostel in Sydhaven, Coppenhagen.