Paseo de Ixtapa S/N Lote 3-A, Zihuatanejo, Ixtapa, GRO, 40880
What's nearby
El Palmar Beach - 7 min walk
Marina Ixtapa - 19 min walk
Marina Ixtapa Golf Club - 4 min drive
Quieta Beach - 12 min drive
Linda Beach - 14 min drive
Getting around
Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 22 min drive
Restaurants
Sr. Taco Grill - 3 min walk
Tacos el mentiritas - 4 min walk
Emilio's - 5 min walk
Señor Frog's - 3 min walk
Ruben's Hamburgers - 3 min walk
About this property
Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive
At Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive, you can hit the beach to play volleyball or sip a drink at the beach bar. The outdoor pool provides fun for everyone, while guests in the mood for pampering can visit the spa to indulge in body wraps and mani/pedis. Offering pool views, Windows serves international cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 2 poolside bars, a bar/lounge, and a fitness center. Fellow travelers say great things about the helpful staff.
All inclusive
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Bicycling
Fitness facilities
Tennis
Lessons/classes/games
Aerobics
Yoga
Entertainment
Onsite entertainment and activities
Languages
English, Spanish
At a glance
Hotel size
285 rooms
Arranged over 11 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
2 poolside bars
Restaurant
Bar/lounge
Beach bar
Swim-up bar
Coffee shop
Snack bar/deli
Traveling with children
Children's pool
Waterslide
Playground
Childcare in room (surcharge)
Children's menu
Lifeguard on site
What to do
On the beach
Tennis
Yoga classes
Beach volleyball
Bicycle rentals nearby
Golf lessons nearby
Working away
Business center
4 meeting rooms
Conference center (1389 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Laundry facilities
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 1982
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Adjacent to a golf course
An outdoor pool
Arcade/game room
Full-service spa
2 outdoor tennis courts
Sauna
Steam room
Waterslide
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Tile flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Down comforter
Blackout drapes/curtains
Turndown service
Premium bedding
Free crib/infant bed
What to enjoy
Furnished balcony
Individually furnished and decorated
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Local maps
Special features
Spa
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Dining
Windows - Overlooking the pool, this buffet restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Bluewater Grill - Overlooking the ocean, this steakhouse specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Tamarindo Restaurant - Overlooking the pool, this fine-dining restaurant specializes in Mexican cuisine and serves dinner only. A children's menu is available. Open select days.
Da Mario - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Coco Cafe - This café serves light fare only. Open 24 hours. Open daily.
Fees & policies
Children & extra beds
In-room babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Also known as
Ixtapa Sunscape
Pacifico Dorado
Sunscape Dorado
Sunscape Dorado Pacifico
Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort
Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
Sunscape Dorado Pacifico Resort All Inclusive
Hotel Dorado Pacifico
Sunscape Dorado Pacifico Ixtapa Hotel Ixtapa
Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
Sunscape Dorado Pacifico All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort
Sunscape Dorado Pacifico Resort
Sunscape Dorado Pacifico Ixtapa
Sunscape Dorado Pacifico
Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa Ixtapa
Ixtapa Sunscape Dorado Pacifico Ixtapa Resort & Spa Hotel
Hotel Sunscape Dorado Pacifico Ixtapa Resort & Spa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort All Inclusive
Sunscape Dorado Pacifico Resort All Inclusive
Sunscape Dorado Pacifico Ixtapa All Inclusive
Sunscape Dorado Pacifico All Inclusive
Sunscape Dorado Pacifico Ixtapa Resort Spa
Sunscape Dorado Pacifico Ixtapa Resort Spa All Inclusive
Frequently asked questions
Does Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive offer free cancellation for a full refund?
Yes, Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive and nearby?
Have fun with onsite activities such as volleyball, and improve your game on the tennis courts. Additional recreation onsite includes volleyball and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive also has 2 poolside bars, a sauna, and a steam room, as well as an arcade and a garden.
Are there restaurants at or near Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive?
Yes, Windows offers international cuisine and ocean views.
Does Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive like?
Sunscape Dorado Pacifico Ixtapa Resort & Spa - All Inclusive is located on the waterfront, a short 19-minute walk from Marina Ixtapa and 7 minutes' walk from El Palmar Beach.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Good
Jan 5, 2025
Verified traveler
4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 9, 2024
Upon arrival you are greeted with smiles and helpful staff to gather luggage and help you to check you in. English speaking friendly staff in the front of the hotel. Unfortunately you are then inundated with staff required to offer you specials and deals they offer through the hotel, and do not take “no” for an answer easily. Throughout the rest of your stay anytime you walk through the front to the elevator to get to your room, you will be offered deals and promotions. This gets very tiresome over a weeks time. The hotel itself is dated and was constantly being under repair in various spaces throughout the hallways and ceilings.
The amazing part about this hotel is the staff and food. I am vegan and was worried about not having choices during my weeks stay, But I had nothing to worry about. The chefs prepared special breakfast, and dinners for me everyday upon request. The food was always fresh and delicious. Served with love and care.
The staff there was amazing and I’d love to give a shout out to the people who made an impact during our stay.
Arturo - made sure I had vegan dinner every night
Héctor- food server always knew I wanted white wine
Leonides- attentive server always had our table and food ready
Alejandro- serve drinks poolside with Grace
Sergio- english-speaking friendly helped out with ATM confusion
Alicia - super friendly and always helped us in the morning with breakfast
Yessica - amazing energetic tour guide for bicycles
Henry- super fun activity director
Lisa
Lisa, 7-night romance trip
Verified Expedia guest review
6/10 Good
May 30, 2024
It Is okay nice hotel but kind small in the pool area ,the host at the restaurants kind of rude to others waitress when they try to give us better seating for the family they seem unorganized on the restaurants service, very unhappy workers
martha
martha, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 3, 2024
Nice location, conveniently located to shops and restaurants. The hotel staff were helpful and friendly. The property was well maintained but dated.The buffet was as expected for an all inclusive resort. Overall, I enjoyed my stay.
Maria Carmen
Maria Carmen, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 4, 2024
Like the small.nature of the resort and the amount of dining amenities on site. Rooms with balconies was appreciated
Ernest
Ernest, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Mar 13, 2024
Lisa
Lisa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 9, 2024
Miguel
Miguel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2024
Elevator was very fast. Wait staff was very friendly. Most everyone spoke English
Verna
Verna, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Feb 12, 2024
We stsyed just one night to enjoy Superbowl. Party was wonderful, service excellent, food so so, drinks plentiful and very average, typical all inclusive.
Problem with people reserving lounges around pool still persists.
Overall this is a typical all inclusive, rather average wigh very nice staff.
Beware of the time share people, just say NO.
Ewa
Ewa, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Feb 12, 2024
Needs updating
Brooks
Brooks, 10-night romance trip
Verified Expedia guest review
6/10 Good
Feb 7, 2024
Juan
Juan, 2-night trip
Verified Expedia guest review
6/10 Good
Nov 26, 2023
The restaurants are not staffed to properly accommodate the volume of guests. The pool was dirty and the floor of the pool was damaged in several areas. Many wanted to play water vollyball but the balls were waterlogged and extremely heavy. For a large resort to NOT replace a $10 volleyball is a bad look. The maid staff was very friendly, and hard working. The restaurant servers and the food truck employees were doing the jobs of two people, which made service very poor. The food quality is a bit less than average, The bell hops, and doormen were great. The servers working the coffee bar/snack stand were all very nice. The property needs to be refurbished, the only redeeming quality is the hard working staff. The concierge was excellent!
Daniel Allen
Daniel Allen, 6-night family trip
Verified Expedia guest review
4/10 Fair
Jul 19, 2023
Staff was not great
Fernando
Fernando, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 15, 2023
Gerardo
Gerardo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2023
Overall a great place to stay everything worked properly and staff was generous, will definitely return.
Jesus
Jesus, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 10, 2023
We had a very nice stay. Staff very friendly and accommodating
Elva
Elva, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 2, 2023
Every member of Sunscape were very professional and cordial at all times. We had a great time we already planning to come back we love it.
Maria D
Maria D, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2023
Wonderful staff! It’s just too bad that their management still makes them all wear masks, feel so bad for them.
Thomas James
Thomas James, 11-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Feb 11, 2023
First time staying at this resort and it was absolutely awesome!! The staff is so friendly and eager to please their guests. My partner and I were treated excellent. Nayelli the bar waitresses was incredibly kind and attentive. Our pool side waiters Ignacio and Alexander were also very kind and attentive. They walk away saying “my pleasure.” The fish tacos and the hot dog (gourmet) at the snack truck were delicious!! I thought the buffet’s were well maintained and the food was good. Remember to tip your service workers!!
Shayne
Shayne, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Feb 6, 2023
This is our 3rd time to this exact resort and we love it. Safe and can cross street into downtown to visit other entertainment establishments (Frank's Bar, etc. Staff is friendly and helpful. Resort is clean and secure. Walks on the beach are fanastic. Our favorite is they just installed 4 pickleball courts and have one tennis court. Great resort and we will go back next year!
Henriette Anna Maria
Henriette Anna Maria, 7-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Feb 5, 2023
The staff was super helpful and accommodating. I would like to see wearing a mask for employees an option and not mandatory.
Joan Marie
Joan Marie, 7-night trip with friends
Verified Orbitz guest review
8/10 Very Good
Jan 22, 2023
The property is central and even distance between ZUI and Playa Linda, both of which I like to go when I stay. You can walk across the street for shopping, music and food. The options are great. The transportation is wonderful. So easy to take the bus, taxi or walk. People, staff and locals alike were very nice and willing to help. I would recommend staying.
Kimberly
Kimberly, 8-night family trip
Verified Expedia guest review
4/10 Fair
Oct 25, 2022
Alexandra
Alexandra, 3-night trip
Verified Hotels.com guest review
6/10 Good
Oct 10, 2022
I was expecting more for what we paid. They were busing people in to try out the property so they had paid next to nothing, we paid and the food was sub par. Will not go again. All inclusive is a fraud