Art Palace Suites & Spa - Châteaux & Hôtels Collection

nothing to do in Casablanca children begging unsafe roads to cross. Do not go at eid horrible experience

This hotel is very individual. If you like to stay in chain hotels, this is not the place for you. However if you enjoy something different it's a delight. The hotel rooms are based on individual famous people, (we had The Shakespeare suite) and consist of a bedroom and a lounge area lavishly decorated. We had a shower and two toilets and wash basins. There was a wooden carved bar in the lounge and even a fireplace. The bed was huge and very comfortable. On the downside we needed to ask for extra towels and the coffee machine never hadn't any coffee pods despite the fact that I asked for some. I ended up buying a small jar of coffee at the supermarket nearby. Despite the fact that I booked a taxi from the airport through the hotel and was sent confirmation, nothing turned up and we had to organise our own travel to the airport.

Very deceived by the hotel based on the price and the 5* rating they supposedly have The comforter was stained with ink On top of that, the breakfast they give us the second day was very low quality compared to the first day We complained about that and they said they were sorry and by the time they brought a better breakfast we had to leave to get our flight Such a disapponting experience Hope the hotel management will read this

Spacious room in a convenient location. No scenic view from the window though. Hotel staff was friendly but difficulties with speaking English.

Hotel atmosphere and concept was great. It became a bit of a chore to ask for everything needed. Example: 1 set of towels provided for 3 people. Asked for 2 more sets. Got one bath towel (not a set). Breakfast was adequate but not especially memorable. Room was large and suited our needs nicely. Also the TVs (there were 2) seemed to be off the same cable box; so, not very helpful if you wanted separation of the rooms. Everything else was good.

Definitely did not feel like a 5 star hotel. The hotel has nice decorations and each room has a theme. I had a one night stay. There was no towel in the the bathroom which was very unexpected. My friend had a really bad experience at the spa. Breakfast was ok but the the service was no good. Didn’t bring coffee and there was no spoon around.

Good location. Friendly helpful staff Wild Arty decor.

Nice hotel in a great location with creative decor. Comfy bed, super close to the many restaurants and shopping. The spa is ok. We booked hammam and massage package which should have been 2 hours, instead, we only had a 30-min massage which was basically a rub. Hammam was great, the scrub was the best we've got (we tried 2 in Marrakesh and 1 in Tangier) We were charged for 2-hr package and didn't have time to sort through it as we were running late to the airport. We did enjoy sauna as well which you can use for free. It's a decent size and heats up very good. The booking came with breakfast but we didn't try it, so not sure if it's good or not.

Уютный отель с приятным персоналом, всегда готовым помочь. На д/р сделали маленький вкусный тортик и поздравили))

Very friendly staff and good articles. Beautiful