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Chateau Star River Pudong Shanghai

5.0 star property
Escape to luxury by the Bund with spa treatments that soothe your senses. Enjoy fine dining by the pool or challenge yourself on our tennis courts.

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Photo gallery for Chateau Star River Pudong Shanghai

Exterior detail
Terrace/patio
Breakfast, lunch, dinner served; pool views
Lobby
Chateau Premier King Room | Premium bedding, down comforters, minibar, in-room safe
In the heart of Pudong, Chateau Star River Pudong Shanghai offers a luxurious getaway. Unwind with a massage or body treatment at Lulu Spa, enjoy pool views while dining at E cafe, and take advantage of dry cleaning/laundry services on site. With an indoor and outdoor pool, tennis courts, free self parking for convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Free parking
  • Non-smoking
  • Gym
  • Pool
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 8 meeting rooms

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Terrace
The current price is $158
includes taxes & fees
$149 per night
Mar 4 - Mar 5

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Chateau Twin Room with Garden View

Chateau Twin Room with Garden View | Premium bedding, down comforters, minibar, in-room safe

Chateau Twin Room with Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 645 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room with City View

Deluxe Twin Room with City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room with City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 505 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe King Room with City View

Deluxe King Room with City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe King Room with City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 505 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Chateau King Room with Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Milky Way Bay Castle Suite

Premium bedding, down comforters, minibar, in-room safe

Milky Way Bay Castle Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Twin Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe City-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Premium bedding, down comforters, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Rustic Luxury Tent Double Bed Room

Premium bedding, down comforters, minibar, in-room safe

Rustic Luxury Tent Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Business 2-bed Room

Premium bedding, down comforters, minibar, in-room safe

Business 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive City-View Twin Bed Room

Premium bedding, down comforters, minibar, in-room safe

Executive City-View Twin Bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for VR4D Immersive Experience Double Bed Room

Premium bedding, down comforters, minibar, in-room safe

VR4D Immersive Experience Double Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Garden-View King Bed Room

Premium bedding, down comforters, minibar, in-room safe

Executive Garden-View King Bed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe City-view Queen Room

Premium bedding, down comforters, minibar, in-room safe

Deluxe City-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Castle Room - Garden-View (2 Beds)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - Garden-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Castle Room - Garden-View (Double bed)

Premium bedding, down comforters, minibar, in-room safe

Castle Room - Garden-View (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Rustic Luxury Leisure Twin Room

Premium bedding, down comforters, minibar, in-room safe

Rustic Luxury Leisure Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Themed Room

Premium bedding, down comforters, minibar, in-room safe

Themed Room

  • Sleeps 2
  • 1 King Bed

Rustic Luxury Leisure Double Bed Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Paul Frank Themed Room

Premium bedding, down comforters, minibar, in-room safe

Paul Frank Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Room (2 beds)

Premium bedding, down comforters, minibar, in-room safe

Themed Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Themed Room (Double bed)

Premium bedding, down comforters, minibar, in-room safe

Themed Room (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Themed Room

Premium bedding, down comforters, minibar, in-room safe

Themed Room

  • Sleeps 2
  • 1 King Bed

View all photos for Castle Family Friendly Room - Garden-View

Premium bedding, down comforters, minibar, in-room safe

Castle Family Friendly Room - Garden-View

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Similar properties

View from room

DoubleTree by Hilton Hotel Shanghai - Pudong

  • Pool
  • Airport transfer
  • Parking available
  • Free WiFi
8.2 out of 10, Very Good, (470)
The price is $75
includes taxes & fees
$71 per night
Mar 7 - Mar 8
DoubleTree by Hilton Hotel Shanghai - Pudong
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About the neighborhood

Map
Chateau Star River 2588, Jinxiu Road Pudong New Area, Shanghai, Shanghai, 200125

What's nearby

  • Century Park - 4 min drive
  • Shanghai New International Expo Centre - 7 min drive
  • Yu Garden - 8 min drive
  • The Bund - 8 min drive
  • Oriental Pearl Tower - 13 min drive

Getting around

  • Shanghai Pudong Intl. Airport (PVG) - 30 min drive
  • Hongqiao International Airport (SHA) - 41 min drive
  • Shanghai South Railway Station - 13 min drive
  • Shanghai Hongqiao Railway Station - 23 min drive
  • Nanxiang North Railway Station - 29 min drive
  • Jinxiu Road Station - 8 min walk
  • Fanghua Road Station - 17 min walk
  • Xianan Road Station - 19 min walk

Restaurants

  • ‪九井日本料理 - ‬6 min walk
  • ‪大唐小馆 - ‬11 min walk
  • ‪享和兴苏州汤包馆 - ‬10 min walk
  • ‪蒋记海鲜姿造 - ‬5 min walk
  • ‪麒茗餐厅 - ‬5 min walk

About this property

Chateau Star River Pudong Shanghai

Chateau Star River Pudong Shanghai puts you within a 10-minute drive of The Bund and Shanghai New International Expo Centre. You can visit the spa to indulge in massages, facials, or hydrotherapy, and E cafe serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a health club. The property is just a short walk to public transportation: Jinxiu Road Station is 8 minutes away.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 261 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Mini golf

What to do

  • Tennis
  • Mini golf

Working away

  • 8 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Lulu Spa has 11 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

Dining

E cafe - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Reservations are required.

Fees & policies

Refundable deposits

  • Deposit: CNY 1000 per night (for stays between 31 January - 31 December)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 228 for adults and CNY 114 for children

Children & extra beds

  • Rollaway beds are available for CNY 552.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Chateau Star River Hotel Shanghai Pudong
Chateau Star River Pudong Shanghai
Chateau Star River Shanghai Pudong
Chateau Star River Pudong Shanghai Hotel Shanghai
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Hotel
Chateau Star River
Chateau Star River Pudong Shanghai Hotel
Chateau Star River Pudong Shanghai Shanghai
Chateau Star River Pudong Shanghai Hotel Shanghai

Frequently asked questions

Does Chateau Star River Pudong Shanghai offer free cancellation for a full refund?

Yes, Chateau Star River Pudong Shanghai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Chateau Star River Pudong Shanghai?

Yes, there's an indoor pool.

Are pets allowed at Chateau Star River Pudong Shanghai?

Sorry, pets aren't allowed.

Is parking offered on site at Chateau Star River Pudong Shanghai?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Chateau Star River Pudong Shanghai?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Chateau Star River Pudong Shanghai and nearby?

Practice your swing on the tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. Chateau Star River Pudong Shanghai also has an indoor pool and a sauna, as well as a steam room.

Are there restaurants at or near Chateau Star River Pudong Shanghai?

Yes, E cafe offers garden views.

Does Chateau Star River Pudong Shanghai have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

Does Chateau Star River Pudong Shanghai have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Chateau Star River Pudong Shanghai like?

Chateau Star River Pudong Shanghai is in Pudong, a short 8-minute walk from Jinxiu Road Station.

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Chateau Star River Pudong Shanghai Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

8/10 Very good

Stay in pudong
Although hotel was a fair bit out from main attractions, the metro station was a 10 min walk,
Wendy, 7-night trip

10/10 Exceptional

Full on chateau
Well folks, hear me out. Went for business to Shanghai and some good times, perhaps see a full-on chateau from an ancient dynasty on the way. I’ll be damned when we walked into this place. Never expected a true five- star chateau in Shanghai, dreams come true. Great experience. Checkin went perfect, except for the decline on my card. But hé, not the hotels fault. Got creative and figured it out together.. Room wonderful too. Reminded me of my trailer back at the park with the boys. For sure eye for details. Balcony door was locked, but the friendly staff opened it right away. From check in to relaxation on the balcony with a blunt: less than 5 mins. My kind of place. Too bad I couldn’t test out my new bikini. Forgot the shaver, but even worse: the most surrounding the chateau was empty. Not sure what happened, perhaps the recent typhoon sucked it all up. Anyway, that is the only thing that sucked figuratively. Went into town for some literal action and got lost. Woke up in Beijing, Forgot to check out, but great overall experience. 5 points and see you next time.
Maarten, 2-night trip

10/10 Exceptional

Excellent
Dans un style un peu rétro, l’hôtel est exceptionnel, avec un service vraiment haut de gamme. Je n’ai pas eu le temps de tester les installations sportives mais la liste est impressionnante et semble bien fonctionner. La resttest OK, sans plus. Très bon rapport qualité prix.
Philippe, 3-night trip

4/10 Fair

친구집 게스트 하우스
개발회사에서 고급 빌라를 지으면서 호텔을 옆에 지어 수익성을 높인 것으로 보임, 사진에서 보이는 물은 풀이 아니고 그냥 조경에 일부이며 심지어 밖으로 나가는 것도 허용되지 않음. 친구집 게스트하우스에 하루 묵은 느낌. 외국인 숙박이 많지 않아 허둥지둥 하느라 체크인에 30여분 소요됨.
younghoon, 1-night trip

8/10 Very good

Cesar, 1-night trip

6/10 Good

...
객실-좋음. 위치-so so. 하지만 조용. 룸서비스음식-나쁨. 내인생 최악의 나지고랭을 맛봄.
1-night trip

8/10 Very good

Xavier, 1-night trip

6/10 Good

kein Englisch sprachiges Personal, sehr unfreundlich, nicht flexible und lange Wartezeiten, bis man bedient wurde.
6-night trip

10/10 Exceptional

Excelente hotel
Maginfico hotel cerca del complejo ferial y del aeropuerto. Es claramente un hotel 5 estrellas en todo sentido. elpersonal muy amable y un excelente desayuno y wifi. Queda muy cerca a un sector residencial lo que lo hace muy tranquilo.
Maurice, 1-night trip

10/10 Exceptional

was good enough
HIDEYUKI, 2-night trip

8/10 Very good

Very large room, very comfortable. Good to stay for everyone.
SY, 4-night trip

10/10 Exceptional

Sarah, 1-night trip

8/10 Very good

화려한 시설, 아쉬운 서비스
시설은 매우 훌륭합니다만 직원들이 영어가 부족하고 청결상태가 약간은 불만족스러웠습니다. 그러나 전반적으로는 만족스러웠습니다.
3-night trip

6/10 Good

2-night trip

4/10 Fair

2-night trip

10/10 Exceptional

아주 깨끗하고 직원의 친철도가 아주 좋았습니다. 그리고 교통및 다른 서비스는 아주 좋았습니다.
3-night trip

6/10 Good

Bad service overall, staff seemed unwilling to assist, Staff let this place down,
hitesh, 3-night trip

8/10 Very good

好
TANG, 1-night trip

10/10 Exceptional

Very good! Marble every where! Nice building , nice area!
2-night trip

10/10 Exceptional

Recommended - lovely hotel!
Great hotel - palatial in its appearance, friendly staff - great food. Only complaint was bar closed early and room service was limited to Pringle’s. Easily accessible for Taxis and lovely garden and pool area.
Jason, 1-night trip

10/10 Exceptional

Great stay in the Nevernight City (Shanghai)
The hotel was one of several recommended by a company that I am doing business with in China. I chose this hotel because of it's proximity to the New Shanghai Convention Center. I loved the East meets West breakfast buffet with numerous and overall healthy and delicious options. I might go back just for the buffet! There is a Metro stop that is approximately a 5 minute walk from the hotel. The Metro in Shanghai must be the cleanest subway in any city I have traveled. The neighborhood is a more affluent area of the city and quiet. The hotel has plenty of amenities such as tennis, pool, a spa and two restaurants. Lobby and rooms were beautiful. Just a side note: If you don't speak Chinese, you will need to use google translate at most hotels in China and the same is true for Chateau Star River in Pudong. There are two locations of the Chateau Star River. Be careful to book the correct one.
Edward, 1-night trip

10/10 Exceptional

泊まってよかったホテルです。
1-night trip

10/10 Exceptional

服務優良
非常良好的經驗，雖然我們很晚到，但還是一樣親切
SANDY, 3-night trip

8/10 Very good

3-night trip

8/10 Very good

入住手續快速，房間寬敞舒適
1-night trip