Novotel Phuket Kata Avista Resort And Spa

Hotellin taso laskenut merkittävästi 4 vuodessa, esim. aamupala nykyään onneton. Wi-Fi huono, kuntosali vaatimaton, ilmeisesti ainut asiakkaiden käyttöön varattu tietokone rikki, sängyt ja tyynyt luokattoman huonot jne. Muut hotellivieraat olivat mukavia.

Great value for money. Close to both Kata and Karon beaches and plenty of restaurants and shops. The staff take children into account in a very nice way. Great spa, breakfast, pools and location. There is a steep hill that you need to climb to get to the hotel but on the other hand, thanks to the small distance, the hotel is away from the hustle and bustle of the main street.

Hotelli on hyvä. Juuri sellainen kuin odotettiin.

When we went to check in we were told the hotel was overbooked and we got transferred to a different hotel in a completely different area. Transfers to airport after the stay were four times higher the the vendor right around the corner from the hotel. Deceptively far away from the beach compared to the map, have to walk up a very steep hill to get back to the hotel. Actual facilities are very nice if you don’t plan on leaving the hotel.

Staff very good, hotel clean but appears dated and is cramped into a small footprint at the top of a hill but close to some good restaurents. Breakfast had the basic components but the guy cooking the eggs struggled a bit and there is limited choice in some areas. Lots of nationalities at the hotel and are allowed to hang towels over their balconies, not s good look. The hotel is only small so it could be economies of scale. TV presentations in the lift and the rooms seemed to be more pushing their staff to upsell, rather than communicating to there customers. It seems something is getting lost between the different nationalities involved. A good 3 star at best! Suggestion: The hotel could make money employing someone to drive their golf cart up and down the hill and make a small charge to cover the cost.