2/10 Huono
31. elokuuta 2023
Horrible experience
Me and my friend haven’t ever experienced such a bad service in any other stay before. Since the day one we didn’t feel welcomed and we did nothing to deserve this behavior either. There was only two workers who had proper customer service skills at the reception, thanks to them!! The communication between workers was poor and I saw the manager as a walking red flag- she even angrily brought our rubbish back to our room as we weren’t informed that we have to take it out ourselves- there’s no cleaning included under 7 days reservations. We stayed for a week in Deluxe double room and we could hear everything through the walls and couldn’t open the window so the air wasn’t good. Otherwise the room and bathroom was nice, but couldn’t recommend this place due to the lack of customer service and appreciation.
Tarkistettu asiakas
6 yön matka kavereiden kanssa
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