Novant Health Forsyth Medical Center - 4 min drive - 4.0 km
Wake Forest University Baptist Medical Center - 6 min drive - 6.9 km
Benton Convention Center - 9 min drive - 9.8 km
Wake Forest University - 11 min drive - 10.5 km
Getting around
Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive
Piedmont Triad Intl. Airport (GSO) - 31 min drive
Charlotte-Douglas Intl. Airport (CLT) - 82 min drive
Restaurants
Chick-fil-A - 13 min walk
Starbucks - 7 min walk
Cookout - 18 min walk
Olive Garden - 2 min drive
Sixty Six Pizzeria Grill and Bar - 2 min drive
About this property
Springhill Suites by Marriott Winston-Salem Hanes Mall
When you stay at Springhill Suites by Marriott Winston-Salem Hanes Mall, you'll be within a 15-minute drive of Hanes Mall and Wake Forest University. Guests can take a dip in the indoor pool or visit the 24-hour fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
95 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Minimum check-in age: 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Water dispenser
What to do
Golfing nearby
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Pool umbrellas
Facilities
Safe-deposit box at front desk
Rooftop garden
Television in common areas
24-hour fitness center
An indoor pool
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible lounge
Visual alarms in hallways
Closed captioned TV
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Room amenities
Be entertained
42-inch LCD TV
Premium cable channels
Netflix
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Twin sofa bed
Premium bedding
Pillowtop mattress
Day bed
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Mini-fridge
Microwave
More
Daily housekeeping
In-room safe
Energy-saving switches
Recycling
Water-efficient showers only
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Springhill Suites Marriott Hanes
Springhill Suites Marriott Hanes Hotel
Springhill Suites Marriott Hanes Hotel Winston-Salem Mall
Springhill Suites Marriott Winston-Salem Hanes Mall
Springhill Suites Marriott Winston-Salem Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall Hotel
Springhill Suites Marriott Hanes Mall
Springhill Suites by Marriott Winston Salem Hanes Mall
Springhill Suites riott Hanes
Springhill Suites by Marriott Winston-Salem Hanes Mall Hotel
Frequently asked questions
Does Springhill Suites by Marriott Winston-Salem Hanes Mall offer free cancellation for a full refund?
Yes, Springhill Suites by Marriott Winston-Salem Hanes Mall does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes, there's an indoor pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes, cats and dogs are welcome. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Springhill Suites by Marriott Winston-Salem Hanes Mall?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Springhill Suites by Marriott Winston-Salem Hanes Mall?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Springhill Suites by Marriott Winston-Salem Hanes Mall and nearby?
Springhill Suites by Marriott Winston-Salem Hanes Mall has an indoor pool and a 24-hour fitness center.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 26, 2024
Nicholas
Nicholas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Marrio
Marrio, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 11, 2024
The place is old and dated.
toni
toni, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Dia
Dia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Pamela
Pamela, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 9, 2024
cynthia
cynthia, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Donna
Donna, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 20, 2024
Adequate
The hotel lobby is very clean and smells wonderful. The staff was very nice and when I had an issue with a light it was fixed immediately. The room smelled musty and the air conditioning made it smell even worse. There was some mold-like stuff in the corners of the shower. The breakfast was more than enough for anyone and the area was kept super clean. A lot of choices from fruit to yogurt to cereal, oatmeal, eggs, sausage, breakfast sandwiches, waffles. Would I stay again? Maybe.
Renee
Renee, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Sonya
Sonya, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 11, 2024
Megan
Megan, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 9, 2024
Room was very nice. We unfortunately had a child running around above our room, constantly. Called the front desk and it seemed to take a long time to stop, if in fact it did, as we had to go out.
Evelyn
Evelyn, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 5, 2024
Bryn
Bryn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2024
Ayoka
Ayoka, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 18, 2024
Everything was very nice. The only thing - the refrigerator wasn't very cold.
Elizabeth
Elizabeth, 2-night family trip
Verified Expedia guest review
4/10 Fair
Aug 16, 2024
Room # 117: Lights did not work, large red stain on carpet, worn through furniture. Ground floor did not feel safe as there was a screw in the window track that was not fastened all the way. When requested alternative room on higher floor for safety front desk staff said “no,” that the cleaning staff was really slow, and we would have at least a two hour wait.
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 14, 2024
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
We came for one night. The room was clean and the staff was very helpful.
Charlotte
Charlotte, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 13, 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 12, 2024
David
David, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 11, 2024
Very clean
Troy
Troy, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Enjoyed my stay
Hans
Hans, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 9, 2024
Marsha
Marsha, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 8, 2024
It was a very nice and clean place our families only complaint would be that the pool was smaller than expected for a Marriott and there was a no hot tub but great place!