Iberostar Albufera Park

Great location of 2 hotels (Park and Playa) sharing the same facilities. Right on sandy Muro beach and on a coastal avenue with lots of businesses. The staff was great. It wasn’t a peak high season nor summer, nevertheless the 2 restaurants were always packed, loud and hot. Their layout is bad in a way that it would always have permanent traffic to get any piece of food. The food quality was a little above average for an all-inclusive and all drinks needed to be ordered (waiters were super efficient though). Entertainment covered all ages and was good, pool table was out of order. On the lowlights we got 1 out of 2 rooms with no A/C; after waiting for hours for a technician who barely checked much, they stated there wasn’t anything to be done as that was the way the (entire complex) thermostat worked. This was clearly not true as the other room, 2 rooms down the hall wasn’t super cool but at least livable; after a ping-pong with the reception and requesting a different room, we finally got moved to a room where the A/C worked. To us this was clearly under standard for a 4* hotel. The rooms themselves are clean and spacious but linings and towels need an upgrade. Maintenance of outdoor facilities is awesome, would recommend to do so in the indoors and common areas restrooms. I liked very much the service and location but I wouldn’t go back with those A/C conditions, definitely should be taken care of as it can ruin anybody’s impression of a good and professional place.

Great place for families, the beach is amazing, the hotel staff is incredible! we will come back for sure!

We had a pleasant stay at the resort. This is apartment hotel where you can cook something.

Lovely quality Hotel, staff worked very hard around the clock in the restaurants and on site keeping the place clean and tidy. 3 fab pools to suit all ages including 3 waterslides which the kids loved. The Local area has several supermarkets, nice restaurants and even pony rides! The beach is on the doorstep and is beautiful. Wish we had stayed longer!

Great service, plenty of activities organized by the hotel animation team, few steps from a beautiful and calm beach (great for kids).