Novotel Marrakech Hivernage

Even though it looks modern and grand hotel, rooms were not of good quality, some of the rooms we got had curtains not properly hanged, other did not proper curtains at all. There were other items (tables and tiles in the bathroom that looked worn and broken (they were repaired but poorly)

Comfy and great location. The hotel pool was being renovated which meant it was useless and took away the relaxing element of staying there. They did offer me to use their sister hotel pool but it’s was a short walk away. I would stay here again. The breakfast was good and the hotel is really arty to stay at. The room is big and comfy bed. I would suggest you stay in pool view room to avoid noise from nearby clubs / bars and cars late at night. I would stay here again. The staff are helpful.

localization and clean very good buffet breakfast

I've used this hotel twice now for short business trips. it's well located a short walk away from the old city and close to the airport a short cab ride away. Pool is good. staff are friendly and attentive and the restaurant has a nice choice of food and drinks - some other reviews moan about standard of rooms and hotel - i found everything to be of a good standard and will stay again.

At check in we felt bad sleeping in that room. Carpet was stained all over and felt gross. Room was warm, ac vent away from the vent by the front door, amenities was only shampoo and soap. At check out we had to request for a receipt and it eas a big issue

Poor room design--no bedside table and couldn't easily reach the curtains as TV in the way. Duvet old and filling extremely lumpy with patches with no filling at all-it should have been thrown out long ago. Air-con ineffective. Service offhand. Drinks in restaurant took ages to arrive. At breakfast I asked where the hot water for tea was.The guy just pointed vaguely leaving me to work out that it was a kettle on the end of the bar that I had to switch on and boil up myself. Food however was good and nicely presented.

We stayed here for 3 nights at the end of April. The area around the hotel is great and only 15-20 mins walk to the medina. The hotel lobby-bar-restaurant area is pretty nice. Pool area is ok but could be cleaner. Room was clean. It's a nice 3.5 star hotel at the right price. Bartender Yassine was very friendly and effective.

Great location; good breakfast; VERY friendly staff

Was a great standard, nice and clean