Hotel Kossak - Krakova

Useless receptionist. Worst ever

Only problem was window didn't open!!

Nice hotel in a good central location. We enjoyed our stay.

Everything went well more or less. The only negative was some of the organization of the tours left a lot to be desired which is surprising seeing as they do so many of them. On our Austwitz tour the driver was a manic driver and we had to ask me to drive better on the return trip, there was also no video shown on the bus like we were expecting. We also did the salt mines half day tour which ended up being way longer as some other tourists got lost and we had to wait almost 2 hours for them. So just be wary of the tours and speak up if you are not satisfied as the tours are not cheap and you deserve to be treated well as a tourist.

Hotel Kossak is a very nice hotel. It is in a good location to the Castle and to Old town. Close walk to both. We rented the 1 bedroom apartment. We had a nice view of the castle. The room was clean and quite large. We had free bottles of water each day in the room. Nice touch. We had a tv in the bedroom and the living room. The bed was comfortable. The rooftop bar was nice. We did not eat at the restaurant. The breakfast was good. There was a nice selection of food from hot to cold. You can also special order eggs if you wish. The employees were all very nice and accommodating. We would definitely stay here again.