125 Pine Mountain Rd, Pigeon Forge, TN, 37863-3308
What's nearby
Old Mill - 13 min walk
LeConte Center at Pigeon Forge - 15 min walk
Dolly Parton's Stampede Dinner Attraction - 3 min drive
Island at Pigeon Forge - 3 min drive
Titanic Museum - 4 min drive
Getting around
McGhee Tyson Airport (TYS) - 54 min drive
Restaurants
The Old Mill Restaurant - 13 min walk
Margaritavile - 3 min drive
McDonald's - 16 min walk
Baskin-Robbins - 5 min walk
Golden Corral - 17 min walk
About this property
Surestay Plus By Best Western Pigeon Forge
At Surestay Plus By Best Western Pigeon Forge, you'll be just a 5-minute drive from LeConte Center at Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Also, Island at Pigeon Forge and Titanic Museum are just a 5-minute drive away. Fellow travelers say good things about the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
65 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) in rooms*
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Continental breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
WiFi (surcharge) (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Phone
Desk chair
Food and drink
Microwave
More
Housekeeping (on request)
Fees & policies
Optional extras
WiFi is available in guestrooms for USD 0 per stay (rates may vary)
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Surestay Plus By Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel
Surestay Plus By Best Western Pigeon Forge Pigeon Forge
Surestay Plus By Best Western Pigeon Forge Hotel Pigeon Forge
Frequently asked questions
Does Surestay Plus By Best Western Pigeon Forge offer free cancellation for a full refund?
Yes, Surestay Plus By Best Western Pigeon Forge does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Surestay Plus By Best Western Pigeon Forge?
Sorry, pets aren't allowed.
Is parking offered on site at Surestay Plus By Best Western Pigeon Forge?
Yes, there's free self parking.
What are the check-in and check-out times at Surestay Plus By Best Western Pigeon Forge?
Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11:00 AM.
What's the area around Surestay Plus By Best Western Pigeon Forge like?
Surestay Plus By Best Western Pigeon Forge is a short 15-minute walk from LeConte Center at Pigeon Forge and 13 minutes' walk from Old Mill. Travelers say this hotel is in a good location.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
8/10 Very Good
Jan 10, 2025
Matthew
Matthew, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2025
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
Would stay again
Everything was clean and bed comfortable, my 2 main criteria. We liked the breakfast. The staff was helpful in adding on another night on at the last minute as I needed a handicap accessible room. Would stay again
Catherine
Catherine, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 26, 2024
Denise
Denise, 4-night trip
Verified Hotels.com guest review
6/10 Good
Dec 21, 2024
Good place
Very nice place to stay.
Donna
Donna, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 20, 2024
Curtis
Curtis, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Melissa
Melissa, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 9, 2024
Jonathan
Jonathan, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
hkawn
hkawn, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 6, 2024
Jennifer
Jennifer, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Nov 27, 2024
No way
Cheryl
Cheryl, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 26, 2024
Excellent
Excellent experience overall
Christopher
Christopher, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Curtis
Curtis, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Curtis
Curtis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Girls trip 2024
Clean and spacious! Parking was great! Quiet and safe.
Will return and hopefully soon!
Christina
Christina, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 18, 2024
Hilda
Hilda, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
Kenneth
Kenneth, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 15, 2024
surety Pigeon Forge
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 10, 2024
Weekend get a way
Christina
Christina, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 9, 2024
Clean & comfortable
Room, hotel lobby and breakfast area were all very clean. Room was especially nice, modern, comfortable. Staff were also nice.
Only one small problem, we had no room service. Small inconvenience because all we needed was fresh towels, went to the lobby and were given towels.
Everett
Everett, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
11/1/24-11/3/24
Everyone on staff was very friendly. Room was neat and clean. Bed was a little too firm for our liking but over all great!
Joseph
Joseph, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Krista
Krista, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Great place to stay
Love this place! Clean, nice staff, good breakfast.