Sugar Palm Grand Hillside
4 tähden hotelli, jossa käytössäsi on ulkouima-allas
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Matkustajien TripAdvisor-arviot: 4
1 036 arvostelun perusteella

Uusimmat arvostelut
Upea 8,6 137 arvostelun perusteella
Sugar Palm Grand Hillside
Loistava
Ensikokemus Thaimaan Phuketista Karon Beachiltä
Hotellin henkilökunta oli erittäin ystävällinen ja avulias. Aamupala erinomainen laadultaan ja monipuolisuudeltaan. Huone oli rauhallinen, joten yöllä sai hyvin nukutuksi. Suora käynti altaalle oli loistava etu jota päivittäin käytimme. Hotelli sijaitsi rinteellä, joten sinne oli kavuttava jonkin matkaa, ei tosin yletön ponnistus tervejalkaiselle. Näkymät yläkerroksista merelle, katualueelle ja vuoristoon. Meriveden lämpötila sopiva kokopäiväiseen oleskeluun ranta-aallokossa. Ranta oli turvallinen, pelkkää hiekkaa ilman mitään teräviä tai kovia koralleja.
Sugar Palm Grand Hillside
Heikko
I’ve been numerous times to Thailand in the past 10yrs but had never experienced such bad service and attitude from a hotel. During our 5 nights stay it felt like the staff had no proper training or simply could not care enough to provide a good service. To exemplify, a hotel so-called 4 stars cannot: give to couples a voucher of welcome drink for one; serve cold food at breakfast. The buffet overall was pretty unsatisfying; run out of hot water daily; refuse to supply ice to the room and instead tell you to go buy it in the supermarket; be unhelpful when you need a taxi; advertise its free mini bar that consists of: 1x cola; 1x juice and 1x beer; advertise its sky bar that is only open from 5:30pm to 8pm. IF it opens: in one of the evenings there was no one working there, I called the reception and the excuse was the bad weather, which was not the case, it was a beautiful evening and there were many guests like us just wanting to enjoy the sunset; insist to charge you for a broken drinking glass - which for sure we did not break. Yet, with all the limitations, the most upsetting was the kind of answer to each situation: always a categoric and rude “NO”. Without any of the kindness and sweet hospitality typical of Thailand. Which is a shame because the property itself is nicely designed and the location is really good. But the service was so bad that along our stay we had no desire to even try the swimming pool - whatever, the pool bar was always closed anyway.
Sugar Palm Grand Hillside
Erittäin hyvä
Good place to stay
Good breakfast, good service very nice people and safe area
Sugar Palm Grand Hillside
Erittäin hyvä
Great hotel
Thoroughly enjoyed our stay. Nice comfortable room with all the facilities we needed. Good breakfast and helpful friendly staff,
Sugar Palm Grand Hillside
Loistava
This was my 3rd stay. With Sugar Oalm Grand Hillside. . I was given complimentary breakfast and drinks at the lounge for being a returned guest. It was truly a pleasant surprise.. Thank you for making my stay warm and memorable
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