8/10 Erittäin hyvä
23. helmikuuta 2023
I would say 8/10
Resort itself is very nice, renovated recently. Beach is excellent.
Attitude of most of the staff is poor, they would need a training in basic customer service skills, especially in the restaurants.
Don’t book a la carte restaurants, food quality was very poor, in some places it was impossible to even eat the food served for you. Everything has been prepared in advance and it has been standing on the plate for a very long time. Buffet food was okay, every day super fresh fruits especially.
Spa was excellent but pricey.
If you want a good spot from the beach, go to reserve the bed early as so does everyone else and otherwise you’ll be left without.
The main pool is super loud and noisy, relax pool is supposed to be more calm but everyday it was also full of kids screaming. Even there is a kids waterpark nearby. Wish that even this pool could have been a place where to relax in peace.
The nature trail was amazing with lots of turtles and different birds!
Booked a late check out (3pm) and everything was sorted in the reception, however got 6 phone calls from the reception and visit of 3 different staff members knocking the door asking us to check out. Very disturbing and EXTREMELY poor communication between the staff.
Milla
Milla, 7 yön matka
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