Comfort Inn And Suites - Montgomery

Friendly staff and well cleaned

This hotel is overdue for a remodel. Stained carpet, places where wallpaper is coming loose, lobby is small and dark, bed is extremely firm (didn't sleep well at all), broken tiles in bathroom. The hotel could also use additional front desk staff. The staff appears to be overworked, the manager that was working at 9 pm on Tuesday night was also preparing breakfast and working the front desk at 7 am on Wednesday morning. I had to wait on him as he was putting items out for breakfast and then he had to take a call while checking me out. My invoice was not placed under my door overnight as normally happens at other Comfort locations I have stayed out. No quick checkouts here!

Ideal for late night check-in, driving across the country. Quality rooms, service, and delicious breakfast.

Just passing through and stopped to sleep. Great price for a buffet breakfast included.

We arrived way before check in, but was allowed to go ahead get our room since one was available. Since all we did was unload the car and then leave to explore downtown the room was not fully looked over. With that being said after a long day of sightseeing we came back to a room that we thought was clean to find a shower cap and food under the covers. Come to find out housekeeping stated it was clean but it was not. Granted we were moved to another room, but no one went out of their way to say sorry. I really thought something would have been said the next morning or even during check out. Other than that the location is great since you are not far from downtown nor from shops.