2/10
The breakfast options were extremely limited—just two subpar choices—and a single overwhelmed cook was left to handle the morning delivery, which was scattered across the restaurant floor. Despite requiring guests to pre-order breakfast and specify a dining time, the staff consistently failed to acknowledge the orders or provide the full menu as promised.
At 7:30 a.m., the front desk staff were all visibly sleeping and audibly snoring. The in-room TV advertised channels that weren’t actually available, and the device itself didn’t work.
Noise was another issue, with a loud children’s party taking place in the restaurant attached to the hotel. Overall, it’s a classic Shanghai scenario: a place that might have had charm a decade ago, but has since changed hands too many times and lost its touch.
Tarkistettu asiakas
3 yön matka