Homewood Suites by Hilton Fairfield-Napa Valley Area

Positives: Excellent desk service, large room (suite), suite pricing decent (same price as studio), quiet location, near shopping and food (by car), complimentary breakfast, coffee near lobby available at all times, indoor pool and sauna, fitness center, free wifi and parking, multiple TVs. Negatives: Mattress too soft and sheets smelled a little of bleach, need to check decay smell in elevator, broken ice machine on my floor, should invest in better bowls & plates for breakfast (thin styrofoam bowls break with any weight, and plates don't hold up well to wet/heated foods), no lock box.

The internet was so good, kept dropping me off, difficult to get back on. I used my same laptop on many US trips for several years. I usually spent about 40 nights per yr at hotels and lodges. This is the first time I've had so much trouble with the internet. Ask the front desk for help, didn't get any. front desk staff was rather rude. 2nd morning I report the treadmill was working. Front desk suggested I could go next door to the Staybridge and maybe use theirs. I suggested right back that given the trouble with internet, maybe I should just go check in there. (If packing up and moving wasn't such a pain, I would have.) Staybridge is my favorite anyway. Homewood is normally comparably priced. I chose it for this trip because it was about $40/nite cheaper.Given the trouble, I should have given up the $120 for the 3 nights. The weekend staff were much friendlier and cheerful. Seems the weekday staff could take some lessons.

My stay was amazing. No complaints this way. Will be booking here again in the near future. Two thumbs up.

The first room they checked me into had a loud rattling heater. The replacement room had a non functioning air conditioning unit and was in poor repair. Will not be staying here again!

When we entered the room it smelled clean and fresh. No short towels, linens and best of all TP