Sofitel Marrakech Palais Imperial & Spa, near Jemaa el-Fnaa, offers a luxurious retreat with a nightclub, poolside bar and 5 restaurants serving garden views. Indulge in Ayurvedic treatments at So Spa or unwind by the outdoor pools with sun loungers. With fitness classes and shopping on site plus helpful staff who have impressed past guests.
Reviews
8.48.4 out of 10
Very good
Popular amenities
Airport transfer
Pet friendly
Gym
Pool
Non-smoking
Bar
Main amenities (12)
Daily housekeeping
5 restaurants and bar/lounge
Full-service spa
Outdoor pool
Nightclub
Breakfast available
Free children's club
Health club
Sauna
Steam room
Children's pool
Hot tub
For families (6)
Children stay free
Free cribs/infant beds
Babysitting (surcharge)
Children's pool
Children's club (free)
Playground on site
The current price is $287
$287
includes taxes & fees
$256 per night
Mar 4 - Mar 5
Room options
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)
Suite, 1 King Bed, Balcony, Pool View (Prestige Agdal or Atlas view)
Highlights
Balcony
Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
463 sq ft
Mountain view
Sleeps 3
1 King Bed
View all photos for Junior Suite, 1 King Bed, View (Contemporary)
Junior Suite, 1 King Bed, View (Contemporary)
Highlights
Balcony
Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
463 sq ft
Mountain view
Sleeps 2
1 King Bed
View all photos for Superior Room, 1 King Bed, Balcony, View
Superior Room, 1 King Bed, Balcony, View
Highlights
Balcony
Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
City view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, View (Hivernage view)
Junior Suite, 1 King Bed, View (Hivernage view)
Highlights
Balcony
Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
City view
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed, Terrace (Contemporary )
Junior Suite, 1 King Bed, Terrace (Contemporary )
Highlights
Balcony
Yard
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Pillow menu
463 sq ft
City view
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 2 Twin Beds, Balcony, View (Garden Side)
Rue Harroun Errachid, Quartier de l Hivernage, Marrakech, 40000
What's nearby
Koutoubia Mosque - 13 min walk
Menara Mall - 13 min walk
Marrakech Plaza - 19 min walk
Jemaa el-Fnaa - 3 min drive
Majorelle Garden - 4 min drive
Getting around
Menara Airport (RAK) - 10 min drive
Marrakech Central Station - 29 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Casino de Marrakech - 4 min walk
Cappuccino - Morocco - 7 min walk
Paul - 13 min walk
HUQQA GARDEN MARRAKECH - 6 min walk
Café Extrablatt - 4 min walk
About this property
Sofitel Marrakech Palais Imperial & Spa
Sofitel Marrakech Palais Imperial & Spa is just 3.2 mi (5.2 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 5 restaurants and visit the spa to be pampered with massages, body wraps, or facials. Other highlights at this luxurious hotel include an outdoor pool, a nightclub, and a free kid's club. Fellow travelers say great things about the helpful staff.
Languages
Arabic, English, French, German, Spanish
At a glance
Hotel size
157 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
Pets stay free (dogs and cats only, up to 9 lbs per pet)
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite valet parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle (available 24 hours)*
Offsite
Area shuttle within 10 km*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
5 restaurants
Bar/lounge
Poolside bar
Coffee/tea in a common area
Barbecue grills
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Children's pool
Playground
Supervised childcare (surcharge)
What to do
Fitness classes
Shopping
Golf lessons nearby
Scooter/moped rentals nearby
Working away
Business center
Meeting rooms
Conference space (549 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
2 buildings/towers
Built in 2002
ATM/banking
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Piano
Health club
An outdoor pool
Arcade/game room
Full-service spa
Nightclub
Hot tub
Sauna
Massage/treatment rooms
Steam room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall
Art Deco architecture
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
DVD player
LCD television
Home comfort
Air conditioning (climate-controlled)
Minibar
Bathrobes
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
Free crib/infant bed
What to enjoy
Balcony
Yard
Freshen up
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
So Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
Dining
Le Jardin - This restaurant overlooks the garden.
Orangerie - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Oasis - Overlooking the pool, this restaurant serves lunch only.
So good - This restaurant serves lunch and dinner.
So zen - This restaurant serves dinner only.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 28.60 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately MAD 23 for adults and MAD 12.50 for children
Airport shuttle service is offered for an extra charge of MAD 30 per vehicle (one way)
Area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Supervised childcare is available for an extra charge
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property charges fees to access So Lounge on weekends and during special events.
Also known as
Lounge Marrakech
Marrakech Lounge
Marrakech Sofitel
Sofitel Lounge
Sofitel Lounge Hotel
Sofitel Lounge Hotel Marrakech
Sofitel Lounge Marrakech
Sofitel Marrakech
Sofitel Marrakech Lounge
Sofitel Marrakech Lounge Hotel Marrakech
Sofitel Marrakech Lounge Hotel
Frequently asked questions
Does Sofitel Marrakech Palais Imperial & Spa offer free cancellation for a full refund?
Yes, Sofitel Marrakech Palais Imperial & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sofitel Marrakech Palais Imperial & Spa?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sofitel Marrakech Palais Imperial & Spa?
Yes, cats and dogs stay free, with a maximum weight of 9 lbs per pet. Food and water bowls are available.
Is parking offered on site at Sofitel Marrakech Palais Imperial & Spa?
Yes, there's free valet parking. Electric vehicle charging is available.
Is airport shuttle service offered by Sofitel Marrakech Palais Imperial & Spa?
Yes, an airport shuttle is available. The charge is MAD 30 per vehicle one way.
What are the check-in and check-out times at Sofitel Marrakech Palais Imperial & Spa?
You can check in starting at 3 PM. Check-out time is noon.
Is there an onsite casino at Sofitel Marrakech Palais Imperial & Spa?
No, this hotel doesn't have a casino, but Casino de Marrakech (2-min walk) and Le Grand Casino de la Mamounia (5-min drive) are both nearby.
What is there to do at Sofitel Marrakech Palais Imperial & Spa and nearby?
Onsite recreation at Sofitel Marrakech Palais Imperial & Spa includes fitness classes. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sofitel Marrakech Palais Imperial & Spa also has a nightclub, an outdoor pool, and a sauna, as well as a steam room, an arcade, and a garden.
Are there restaurants at or near Sofitel Marrakech Palais Imperial & Spa?
Yes, there are 5 onsite restaurants, featuring garden views.
Does Sofitel Marrakech Palais Imperial & Spa have any outdoor private spaces?
Yes, every room features a balcony and a yard.
What's the area around Sofitel Marrakech Palais Imperial & Spa like?
Sofitel Marrakech Palais Imperial & Spa is located on the boardwalk/promenade in Hivernage, a short 11-minute walk from Avenue Mohamed VI and 19 minutes' walk from Marrakech Plaza.
Sofitel Marrakech Palais Imperial & Spa Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.2/10
Staff & service
8.6/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 4, 2024
Excellent property, very good breakfast
SHASHI
SHASHI, 4-night trip
10/10 Exceptional
Oct 13, 2024
Clean, very good breakfast, good location
Ruifeng
Ruifeng, 3-night trip
10/10 Exceptional
Dec 23, 2024
Amazing Hotel
Best hotel i have ever stayed. Amazing service and you were made to feel luxury from the checkin to check out.
All staffs friendly and got personalised service. Location is perfect and worth the amount you pay. it made the holiday special
velmurugan
velmurugan, 2-night trip
10/10 Exceptional
Nov 9, 2024
A must-stay in Morocco. 5 out of 5
This property was absolutely dreamy. The best service, incredible breakfast, lovely dinner and music. The pools are gorgeous and located in a peaceful area of the city close to so many restaurants.
Verified traveler
1-night trip
8/10 Very good
Dec 1, 2024
Staff at the hotel are way laid back, no rush in getting things solved especially when you need to get things done.
Shabaz M
Shabaz M, 3-night trip
10/10 Exceptional
Sep 2, 2024
Excellent stay
Fatima
Fatima, 1-night trip
10/10 Exceptional
Aug 28, 2024
Lovely location and wonderful staff in all departments.
Youssef MHamdi
Youssef MHamdi, 4-night trip
10/10 Exceptional
Nov 10, 2024
Excellent!!!
SILVIO
SILVIO, 4-night trip
10/10 Exceptional
Oct 29, 2024
The best equipped for our needs
roderick
roderick, 6-night trip
10/10 Exceptional
Dec 5, 2024
Mostly perfect stay
Everything was lovely....except....both mornings that I was there, there was a knocking sound at 6:30 am which woke me, which sounded like someone was already doing works in the rooms above me. I complained the second morning. The location is very convenient, everyone was very friendly, and the service was excellent.
m
m, 2-night trip
6/10 Good
Nov 8, 2024
Beautiful place just wish the staff was more helpful and assisting towards clients needs.
Mamadou
Mamadou, 3-night trip
10/10 Exceptional
Sep 14, 2024
Beautiful clean property, close to all major monuments, friendly professional staff.
Will definitely go back.
CATHERINE
CATHERINE, 2-night trip
10/10 Exceptional
Sep 4, 2024
Love the staff and everything was stellar will be back. Spa is heaven sent
Jennelle
Jennelle, 1-night trip
10/10 Exceptional
Aug 26, 2024
Friendly staff
Sujay Vinayak
Sujay Vinayak, 7-night trip
10/10 Exceptional
Sep 14, 2024
They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
Jennelle
Jennelle, 1-night trip
10/10 Exceptional
Jun 16, 2024
Enjoyed our time
Rishi
Rishi, 4-night trip
10/10 Exceptional
Aug 10, 2024
excellent experience
Hesham
Hesham, 1-night trip
10/10 Exceptional
Mar 12, 2024
Come twice a year here, the hotel makes you feel at home !
Nestor
Nestor, 5-night trip
10/10 Exceptional
Oct 8, 2024
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions.
I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool.
Location is great and it’s easy for taxis or to walk.
If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs).
All that said I would recommend and stay here again but a few items that a five star should address.
Emma
Emma, 7-night trip
10/10 Exceptional
Apr 10, 2024
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
Savvas
Savvas, 5-night trip
10/10 Exceptional
May 23, 2023
Hotel was nice & good location
Tyesha
Tyesha, 3-night trip
6/10 Good
Aug 31, 2024
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
Jawher Ben
Jawher Ben, 3-night trip
6/10 Good
Sep 2, 2024
While we loved our stay in Marrakech, the Sofitel brand here was not up to par. The housekeeping and wait staff are very kind and service-oriented. I won’t go into the details, but I believe that upkeep needs to become first priority in order to keep the Sofitel brand to standard. The appearance and lobby feel Sofitel, the inside is Best Western.
Ali
Ali, 3-night trip
6/10 Good
Oct 10, 2024
LIKED: super friendly staff and helpful, location is great, beautiful grounds
DISLIKED: Not allowed to bring in outside food. One of us is Gluten Free and kids are picky eaters so options are limited at the hotel. I understand not having outside food in the lobby or grounds but in the privacy of your own room? For a 5 star resort this was very strange and we have stayed at several accor properties and are accor members. This is the first time we experinced this. If you are ok with only eating at the hotel then this place is amazing. If you like freedom to choose I would select else where.
Thamir
Thamir, 7-night trip
10/10 Exceptional
Apr 29, 2024
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it